Arby's - Springfield

We got 2 combos the #3 and #8. We always get curly fries with our combos but for whatever reason this time they gave us 1 crinkle cut and 1 curly. Neither me or... read more We got 2 combos the #3 and #8. We always get curly fries with our combos but for whatever reason this time they gave us 1 crinkle cut and 1 curly. Neither me or my boyfriend like crinkle cut so we had to decide who was going to be short their combo. We decided to share the curly fries and when we ate them they tasted very strongly of onion rings meaning they probably cooked them in the same oilas the onion rings. The chicken strips tasted old. Overall the food was disgusting and not worth $20. What a waste.

The blonde manager lady was really nice, sweet and was really helpful with my order and making sure it was freshly made definitely will be back! ? read more The blonde manager lady was really nice, sweet and was really helpful with my order and making sure it was freshly made definitely will be back! ?

Incompetent staff! Live 20 minutes away and get home to find no fries in the bag I paid for. Called the store and they thought I would drive all the way back to... read more Incompetent staff! Live 20 minutes away and get home to find no fries in the bag I paid for. Called the store and they thought I would drive all the way back to get the items Not my first problem with this store 1833 W Republic Rd

Food was ok, they messed up my order and were very light on condiments that were an extra charge already. read more Food was ok, they messed up my order and were very light on condiments that were an extra charge already.

Ordered in the drive-thru and requested horsy sauce and ketchup at the window. Not only did I not get any sauces there were also no napkins in the bag. Weird wa... read more Ordered in the drive-thru and requested horsy sauce and ketchup at the window. Not only did I not get any sauces there were also no napkins in the bag. Weird way to run a business.