Wendy's - Spring Hill

You didn't put the bacon on my classic bacon, lady that took my order barely intelligible read more You didn't put the bacon on my classic bacon, lady that took my order barely intelligible

The service here is always terrible lately when going through the drive thru in the evening. The person taking your order sounds irritated and is constantly rus... read more The service here is always terrible lately when going through the drive thru in the evening. The person taking your order sounds irritated and is constantly rushing you to be finished. They try to hand you half your order and “shoo” you away without acknowledgment. The staff isn’t friendly or courteous at all. Don’t bother asking for more than one kind of sauce and definitely take the time to check the accuracy before driving away. Even for fast food this staff needs work.

Gill the manager is disrespectful and unprofessional. He tried to sell me cold coffee when I ordered it hot. He needs to be retrained in customer relations. His... read more Gill the manager is disrespectful and unprofessional. He tried to sell me cold coffee when I ordered it hot. He needs to be retrained in customer relations. His lack of people sills must cost the company a lot of money. Fire this joke of a person. Store 05109337

Drive up associates were friendly, helpful and quick. read more Drive up associates were friendly, helpful and quick.

The cashiers simply stare at you and walk away when you're at the counter, expecting you to use the large screen to place your order. This is ridiculous! The sl... read more The cashiers simply stare at you and walk away when you're at the counter, expecting you to use the large screen to place your order. This is ridiculous! The slow ordering screen doesn't even work properly.