Subway - Spokane
Subway
Description
In a recent visit to a Subway location, patrons experienced a mix of hospitality and frustration. While some customers praised the kindness of staff members like Nyla, who provided attentive service and perfectly made sandwiches, others faced disappointing interactions with management, particularly regarding recurring stock issues and customer service skills. Despite the inconsistency in the quality of food and service, the staff’s willingness to accommodate guests during a sweltering heatwave garnered gratitude from families seeking a respite. As the restaurant strives for improvement, it’s clear that attentive service is key to enhancing the overall dining experience.
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My Subway account was hacked and someone placed an order for a footlong and a six inch sub. When I called the restaurant, the employee I spoke with was absolutely incredible. She took my information, called the authorities, and did everything in her power to help rectify the situation. She deserves a raise!
Kaydence really made my visit to Subway outstanding! She definitely deserves a raise!
I recently ordered from this restaurant and encountered some issues with the Subway app and my order because they were closing. The next day, Manager Candace was incredibly helpful and kind. The employee working that day was also very sweet and helpful in preparing our food. I truly appreciated their efforts in resolving the situation and ensuring that I still received my order.
Not good got our order wrong and when i tried to call back they wouldn’t answer. Dont recommend.
This place used to kinda be tanking, but they got a new crew in there that's taking control of it. Very competent, hard working, and always friendly when I walk in.
