Rocket Bakery - Spokane
Rocket Bakery
Description
Rocket Bakery, a charming addition to downtown, offers a cozy atmosphere ideal for people-watching and studying. Its friendly baristas enhance the experience, but customer service concerns have been noted by some visitors. Disappointed patrons have reported rudeness from staff, particularly during interactions involving children and requests for help. Additionally, the quality of baked goods has faced scrutiny, particularly regarding ingredient choices like margarine, which some perceive as low-quality. While the cinnamon rolls receive praise, the overall inconsistency in service and product quality suggests improvements are needed for Rocket Bakery to truly shine in the competitive culinary landscape.
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Feedback
I was happy to discover that a Rocket Bakery had opened in downtown, right next to the mall. It is located next to a bank, and the interior is cozy with a large table in the center and a few smaller tables on the side. The location is perfect for people-watching and studying. The barista was very friendly and helpful.
The coffee is fantastic and the atmosphere is trendy. I can't get enough of their pink cookies!
The bank was rude and unfriendly. I've been bananing and that was hard and not very good.
My children and I visited this restaurant on Saturday. We were visiting from Arizona and needed to buy some goods to take back home. Unfortunately, my two kids, who are both under 10, had lost their face masks and were immediately asked about them when we entered. They were not allowed inside and had to wait outside. I politely asked the young lady if she could double wrap our goods in plastic for travel, but she responded with a rude attitude. Despite this, we still purchased our items. My children were upset and crying because of how they were treated. While we understand the covid mandates, the lack of empathy and rudeness we experienced was terrible. My husband had to go back in to buy sandwiches for our hungry kids, but he was still met with rudeness.
Great place for breakfast bagel and coffee. Excellent service.. Afterwards head down to Riverfront Park for a stroll less than a couple blocks away
