Reviews
What 326freddyt likes about Mouse Tail:
I quickly stopped by Mousetail for a cup of coffee, based on a friend's recommendation. The service was fast and friendly, and the coffee was excellent. The seating area was busy, so I opted for a takeaway. In my opinion, this is the best coffee in the area. I will definitely be coming back! View all feedback. What Anne L doesn't like about Mouse Tail:
I don't see the point in pretending to care about what the customer wants and then completely ignoring their requests. After asking for my coffee to be served hot, I was told that everyone has a different definition of "hot" when it wasn't. This was the last straw for me. I had already experienced a request for sweetener instead of sugar being brushed off as unusual, and witnessed a staff member signaling for a custo... View all feedback.
Reviews from various websites
Food looked great. Couldn't order any of it because the idea of mouse tails in the salad, mouse tails in the sandwiches, mouse tails out of the corner of my eye...
read moreThere's a great selection of places to eat and drink in Borough High Street but the Mouse Tail has become a favourite because they have a nice selection of heal...
read moreThis coffee shop is inside a library. You'd think they'd have worked out that most people don't to to the library to have pumped at them non-stop. But no. Staff...
read moreA little café in the library that makes the perfect alternative to costa and all of that. Very nice coffee, £2 for 2 espresso shots regardless of how they're ta...
read moreI quickly stopped by Mousetail for a cup of coffee, based on a friend's recommendation. The service was fast and friendly, and the coffee was excellent. The sea...
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read moreNestled within a library, Mousetail Coffee has emerged as a mixed bag of experiences. While some patrons praise the friendly service and excellent coffee, others express dissatisfaction with both hygiene standards and customer service. Complaints include unfulfilled requests, unsanitary conditions, and noise levels disrupting the library's tranquil atmosphere. However, many appreciate the inviting selection of healthy food, particularly the daily salads and delicious banana bread. Striking a balance between cozy café vibes and breezy efficiency, Mousetail remains a popular stop for coffee lovers, though it may not cater to all visitors' expectations.