KFC - Southampton

#14 - Order Fast Food Southampton, Delivery Services, Twister Wraps

KFC

KFC
2.8 / 5 (15835 reviews)

Description

KFC’s latest branch offers a mix of experiences that can leave diners divided. While the restaurant boasts a clean and tidy atmosphere, service speed is often lacking, with reports of rude staff and incorrect orders dampening the experience for some patrons. Complaints have surfaced about cold food and unappetizing sides, causing disappointment for takeout customers. Conversely, positive interactions highlight the friendliness of certain staff members, who go above and beyond to ensure a pleasant visit. Ultimately, while some patrons enjoy fresh, hot meals and excellent service, others face frustrating inconsistencies that warrant caution.

Last update: 16.04.2026 from: fred

Feedback

★ 2.8 / 5 from 15835 reviews
slavoljub-2
07.07.2021

This is a KFC restaurant that is not very large. There are only a few tables on the left side of the counter and a few bar seats facing the front window. The service here is not very fast.

isabella-hughes
21.05.2022

I had a terrible experience at this restaurant - the food was reheated, greasy, and the meat was burnt. I will never be returning here. This place needs better quality control. In my country, KFC serves fresh and delicious meals. Here, it was a disappointment.

oliver95-1
21.05.2022

Very disappointed with the quality of the food and the poor attitude of the staff who don’t care! Once we got home we realised part of our order was missing so we tried to ring but the phone must have been off the hook as...they never answer!! My husband drove back to speak to the lady who served him and she couldn’t care less. Offered us a bottle of drink and no apology, she said to contact the manager. What a shame people have no pride in their work. Will not be visiting again.

fred-ghinn
16.04.2026

Really fast, lovely food, great service... scran time

daiva-savickaite
16.04.2026

Amazing service from a lady who took my order, I believe her name was Asia. She was rushing around whilst other staff members were simply waiting around. She’s a star employee and deserves recognition

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