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Contribute Feedback What Gertrude Bartell likes about El Pollo Loco:
Conveniently located in Pasadena. Small but has a lot of large windows that makes the place more open and does not feel so enclosed. There is a parking lot, so there are convenient parking spaces that can be a challenge for some restaurants here. Recommend this location via Colorado Blvd location. View all feedback.
What Rachelle Casper doesn't like about El Pollo Loco:
The worst experience ever. The hours to close were at 10 a.m. and at 8 p.m. they had no chicken and they told us to hurry, bc they would close at 9 a.m. They had only Burrito tostadas. But someone called and asked if they could order in the tha app and they came to get there and they had chickens for them. Do not go there the place was dirty omg I can continue writing this review, but it just makes me so crazy and di... View all feedback.
El Pollo Loco, is great value. This El Pollo Loco in particular is always consistent, always friendly, always clean, I mean what else could you want. In general, I find that the reward system offered by El Pollo Loco is unparalleled to other fast food eateries, along with the fact that you have healthier choices. Another perk of this particular location is in general there is ample parking. Don't forget you have a parking lot in the back as well as the front. Check me out on YouTube an ig @normalnotallowed #normalnotallowed
Good food and total value. I think my Grande Avocado chicken dish could have used a bit more chicken to balance the rice
Convenient location in Pasadena. Small but has a lot of large windows which makes the place more open and not feel so enclosed. There's a parking lot so there's convenient parking which can be a challenge at some Restaurants out here. Recommend this location over Colorado Blvd location.
This is the better one from other locals. But I never went to El Pollo Loco on site without bad service. So they serve chickens without tortillas. Tortilla soup without lemon, although it should be Mexican food. And they refuse to give 1 tortilla. At least I had no shrunk film in my food like the other place or frozen broccoli like the other. People have reported themselves here in comparison to others where they run away and never come back. But it's still a problem. It is as if El Pollo Loco wants to claim Mex food, but occasionally has no salsa or tortillas. Common sense.
Great flavor like all locations. This one has an horchata machine!! Not all locations have it. Restrooms available. No drive thru here. Plenty of seating spots and parking is in a plaza style. Right off of the 110 fwy and up Fair Oaks. Clean for the most part. They play salsa music too ??