The Derby - Arcadia

Hate to write this review but our service was one of the worst I 've ever gotten. Our reservation is at 7pm and didn 't get seated until 7:20pm. We had an older... read more Hate to write this review but our service was one of the worst I 've ever gotten. Our reservation is at 7pm and didn 't get seated until 7:20pm. We had an older lady who gave us a menu and didn 't come back until 7:50pm. Noted we didn 't get any water or bread while waiting. Finally we put in an order and appetizers did not arrive until 8:15 (30 mins+ . Then entree did not arrive until 9pm. It 's been two hours at this point! We quickly ate and just wanted to get out of there as desserts would prob been another 30 mins. Worst of all, the older lady who I felt bad for, was condescending and rude. She would talk to all other tables and did not check in nor acknowledge us throughout the meal. Someone else came to refill our water, gave us more bread. I had to ask the other person that I wanted dessert to go since she was too busy chatting with another table for at least 10 mins. When she finally came to us she got upset and said you shouldn 't have told them you want dessert to go well okay I wouldn 't if you were non existent for the past two hours and I needed SOME service. Customer service was the worst, and you think the food would make up for it. However this is worst than Outback Steakhouse, the steak was dry and covered in a cream sauce. For this price I rather go to a more reputable steakhouse, they cannot say they are a long institution and think it 's an excuse for bad food and service. We 've been to Musso and Franks and Lawrys multiple times and both have been around for a long time, but at least their service and food match their reputable name. Save yourself the headache.

Amazing old school steak house . The staff here is very professional and the food is perfect! The bar is great and wine list is very approachable. If you want a... read more Amazing old school steak house . The staff here is very professional and the food is perfect! The bar is great and wine list is very approachable. If you want a can't miss old school steakhouse go here!

Excellent service, fantastic food...Spence was personable and extremely knowledgeable as he helped us navigate the menu. Highly recommend the Derby and we will... read more Excellent service, fantastic food...Spence was personable and extremely knowledgeable as he helped us navigate the menu. Highly recommend the Derby and we will def be back soon!

A delightful experience. Sharon was both chipper and polite. We two priests enjoyed our lunch brunch Food: 5 Service: 5 Atmosphere: 5 read more A delightful experience. Sharon was both chipper and polite. We two priests enjoyed our lunch brunch Food: 5 Service: 5 Atmosphere: 5

This place is the definition of your classic old school steakhouse and it was such an incredible meal. Our server (Luciano, and I'm deeply sorry if I misspelled... read more This place is the definition of your classic old school steakhouse and it was such an incredible meal. Our server (Luciano, and I'm deeply sorry if I misspelled that) was phenomenal and guided us to select the perfect dishes, sides, wine, and dessert. The French onion soup was incredible and the exact food you imagine for a cold rainy day (even though we live in SoCal and have so few). The steak (beef tenderloin and scallops) and prime rib were flawless. Both the garlic mash and potatoes Romanoff were delicious. And omg the bread pudding was so warm, sweet, and just the best finish. The cheesecake was dense, but also a light flavor paired with fresh berries. Honestly the whole experience was just amazing and I cannot wait to go back.