Reviews

Overall Total Score
3.4 out of 5
Good | 659 reviews

What Stephen R doesn't like about Papa John's Pizza:
I ordered a pizza online and 20 minutes later I received a call informing me that it may take up to 2 hours for the delivery. I decided to cancel and requested a refund, only to be told that it could take up to 5 days to process. View all feedback. What User likes about Papa John's Pizza:
the vater johns location is absolutely incredible. we order from this place regularly (stoney creek) and have received the same amazing quality with each order. each individual order was consistently high quality, with literally nothing negatiw to say about the pizzas or the sides. we order online and they are very fast; even at weekends they are still the fastest we have ordered. I can't add photos because the pizza... View all feedback.

Reviews from various websites

Tripadvisor
1.4 ★ from 6 reviews
Tammc1993
28.12.2023 - 16:16

Ordered an XXL with stuffed crust and they wrapped the cheese in the crust so thick it didn't cook. The driver updated the food as having been delivered over 20...

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Stephen
28.12.2023 - 16:16

I ordered a pizza online and 20 minutes later I received a call informing me that it may take up to 2 hours for the delivery. I decided to cancel and requested...

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liina
28.12.2023 - 16:16

I usually order from the Hamilton location regularly and typically enjoy their pizza. However, today's experience was disappointing. The XXL Greek pizza had ver...

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N628MNpa
28.12.2023 - 16:16

I placed an order for delivery at 1:35am, well in advance of the delivery cut-off time. However, the male manager refused to send out any more deliveries at thi...

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Djren101
28.12.2023 - 16:16

First time ordering and we got a long blonde hair in our chicken bbq pizza. Phoned to complain and got a half heart apology. Would you like another pizza? no i'...

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Papa John's continues to evoke a wide spectrum of customer experiences, from delightful flavors to frustrating service. While some diners rave about consistent quality, speedy delivery, and great value, others recount disappointments, including cold food, long wait times, and poor customer service. Issues like incorrect order handling and unfulfilled delivery requests have tarnished the reputation for some patrons. However, many loyal customers remain, celebrating the delicious menu offerings and appealing deals. Amidst the varying feedback, the restaurant's commitment to quality shines through for those who have had positive encounters, suggesting that experiences may vary widely depending on timing and location.

Menu
4.7 ★ from 3 reviews

The vater johns location is absolutely incredible. we order from this place regularly (stoney creek) and have received the same amazing quality with each order....

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I ordered a cheeseburger papadilia and jalapeno poppers and both were very good. in the round it is a pizza that is folded into the half to make a sandwich. I'l...

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Excellent customer service tasty eating beyond

Google
3.7 ★ from 91 reviews
Gastroranking-uk
3.5 ★ from 22 reviews
Int Restaurants
3.5 ★ from 537 reviews

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