Papa John's Pizza - South Lanarkshire

The vater johns location is absolutely incredible. we order from this place regularly (stoney creek) and have received the same amazing quality with each order. each individual order was consistently high quality, with literally nothing negatiw to say about the pizzas or the sides. we order online and they are very fast; even at weekends they are still the fastest we have ordered. I can't add photos because the pizza isn't long enough.

I ordered a cheeseburger papadilia and jalapeno poppers and both were very good. in the round it is a pizza that is folded into the half to make a sandwich. I'll get another one.

Ordered an XXL with stuffed crust and they wrapped the cheese in the crust so thick it didn't cook. The driver updated the food as having been delivered over 20 mins before he actually got here, I assume so the store can present false metrics about how quick their service is. When it actually got here it was lukewarm at best. The toppings were completely tasteless this time too. I've had decent service from this branch but this completely put me off ever ordering again. 20 odd quid for raw dough and cold chicken wings.

I ordered a pizza online and 20 minutes later I received a call informing me that it may take up to 2 hours for the delivery. I decided to cancel and requested a refund, only to be told that it could take up to 5 days to process.

I usually order from the Hamilton location regularly and typically enjoy their pizza. However, today's experience was disappointing. The XXL Greek pizza had very few toppings, making it feel like I was just eating a piece of bread. The Create Your Own pizza lacked a cheese mix, or if there was any, it was merely a dusting. Additionally, both extra thin crusts were unevenly cooked, with some parts being thick while others were nearly burnt. Furthermore, the pizzas were only lukewarm when they arrived. Overall, I was very disappointed with the quality of the food and I will not be ordering from this restaurant again.