M&s - Solihull

First visit in a m and s caffe since märz. early in the morning, so very few customers. but tables well spaced, different entry and exit points and as always su... read more First visit in a m and s caffe since märz. early in the morning, so very few customers. but tables well spaced, different entry and exit points and as always super friendly and efficient staff. had a nice social distance chat with helen and jayne. both were welcoming and seemed really satisfied that I had made the first step into the caffe. delicious capuze and toast and peace for half an hour. bliss! it will not leave for so long. thank you and jayne!

A fair sized store, easy to navigate. The cafe is very nice but gets very crowded at peak times but food is delivered fairly quickly. Everything is always very... read more A fair sized store, easy to navigate. The cafe is very nice but gets very crowded at peak times but food is delivered fairly quickly. Everything is always very good. Staff are very cheerful and helpful. The toilets are spotless

We visited the M&S cafe at Shirley today. The staff were good and the service was quick. My husband had an email about a new menu so we decided to give it a try... read more We visited the M&S cafe at Shirley today. The staff were good and the service was quick. My husband had an email about a new menu so we decided to give it a try. On the menu was listed Magic Coffee. It was priced £3.10 which is the same price as a normal size latte. We were very disappointed as the only Magic thing about it was the fact that half of seemed to have disappeared by the time we were served it in glasses from a dolls house!!!

Service was awful. The new machines for ordering are supposed to speed things up but the system just doesn’t work. Ordered a toastie cold drink and cake. Toasti... read more Service was awful. The new machines for ordering are supposed to speed things up but the system just doesn’t work. Ordered a toastie cold drink and cake. Toastie came in about 10mins which was cold. 30 mins later still waiting for drink and cake, when approached desk it wasn’t even on a tray. The organisation really needs to be reviewed.

When shopping in Marks and Spencer we always have coffee in the Coffee shop the coffee is very good the Staff are always very nice and pleasant a good place to... read more When shopping in Marks and Spencer we always have coffee in the Coffee shop the coffee is very good the Staff are always very nice and pleasant a good place to relax well worth a visit