Subway - Smithfield
Subway
Description
This Subway location has faced consistent criticism for poor service and quality. Customers report minimal portions of vegetables on sandwiches despite extra charges, with some subs largely consisting of bread. Staff behavior is also questioned, including unsanitary practices and inattentiveness to customer requests. The presence of family members mingling in the store and general untidiness further diminish the dining experience. Multiple attempts to resolve issues with management yielded generic apologies but no meaningful compensation. Compared to other nearby locations, this restaurant falls short, leaving many patrons frustrated and unlikely to return.
Images
Feedback
Great subs, especially with the garlic butter on the bread
They made my wifes pizza and then claimed the oven could not cook the veggies cause it was not acting right. However could make my sandwich fine. Overall a horrible experience and the staff's family was running around and hanging out. Little kid playing with all the clean cups. Contacted corporate and got a generic response of it wont happen again from the owner. Not a let's make it right that your wifes pizza was thrown away.
Worst experience the two employees maybe husband and wife if you order a vegetable pizza they will literally put 4 small shredded onion maybe 5 small pieces of jalapeño a few pieces of olive, if you ask to put more they will put two more onion bits and if you ask more olive maybe 2-3 olives shreds and then charge extra 0.50 cents this place is laughable
Great costumer service and the food was great!
I had a terrible experience at this restaurant. The staff made my sub while wearing dirty gloves, and when I asked about it, they responded in an aggressive manner.
More information
QR-Code for the menu
