Starbucks - Smithfield

Starbucks, this location urgently needs assistance—more staff, better training, or perhaps even a complete overhaul and relocation nearby. It's the only Starbuc... read more Starbucks, this location urgently needs assistance—more staff, better training, or perhaps even a complete overhaul and relocation nearby. It's the only Starbucks in the area, and it desperately requires attention. If you're driving on I-95, don't waste your time here; your drink will likely be watered down or lukewarm from sitting around if you use the mobile app. You might even find scheduling a colonoscopy more enjoyable than waiting in line at this Starbucks.

This location consistently struggles to deliver the one thing they should excel at: coffee. On multiple occasions, the coffee I've received is barely warm, and... read more This location consistently struggles to deliver the one thing they should excel at: coffee. On multiple occasions, the coffee I've received is barely warm, and when I request a fresh cup, I get the impression that I'm the one at fault. If I'm paying a premium price for coffee, I expect a premium product in return. It's certainly not my fault that, 30 minutes after opening, they still don’t have hot coffee available. Some mornings, they even forget to add cream, or the cream curdles in the cup, which is just as unappealing as the service I receive when I ask for a decent product for my money.

The service was slow. There was only 1 teller for inside customers. read more The service was slow. There was only 1 teller for inside customers.

Wonderful customer service and clean environment! read more Wonderful customer service and clean environment!

Ya gotta love this place awesome every time!! read more Ya gotta love this place awesome every time!!