Arby's - Smithfield

The bread was soggy, I only got half the fries, and despite my specific request for no au jus, it was included anyway. I'm really disappointed with this order.... read more The bread was soggy, I only got half the fries, and despite my specific request for no au jus, it was included anyway. I'm really disappointed with this order. I usually don't have any problems with Arby's.

I took my wife to this restaurant for a date night, only to discover upon arrival that the dining room was closed. There was no notice on the door or any indica... read more I took my wife to this restaurant for a date night, only to discover upon arrival that the dining room was closed. There was no notice on the door or any indication of this beforehand. Unfortunately, this isn't the first time we've come to this location only to find that we couldn't dine inside. We ended up leaving, feeling frustrated that we had wasted our time.

The staff is friendly, the service is quick, and the diner is clean. It's conveniently located at the intersection of Highways 70 and 95 (exit 95), making it th... read more The staff is friendly, the service is quick, and the diner is clean. It's conveniently located at the intersection of Highways 70 and 95 (exit 95), making it the best fast food spot along the road!

The slowest service I've ever experienced at a fast-food place. Waited 20 minutes in the drive-thru, and the food wasn’t even cooked properly. I would avoid thi... read more The slowest service I've ever experienced at a fast-food place. Waited 20 minutes in the drive-thru, and the food wasn’t even cooked properly. I would avoid this location.

First and last time visiting. The food was terrible, the order was incorrect, and how do you run out of soft drinks? I ordered chicken nuggets that were overcoo... read more First and last time visiting. The food was terrible, the order was incorrect, and how do you run out of soft drinks? I ordered chicken nuggets that were overcooked and hard as rocks, and only four actually contained chicken—the rest were just dough. Everything was shoved into one small bag that burst open, the crinkle fries were mixed in with the curly fries we ordered, and there were no napkins or anything else included. Please, spare me the usual generic response.