Boston Pizza - Simcoe

We visited recently in the midst of a drive and were every excited to check it out. Food was really good (although we did wish the artichoke dip dish was bigger as we went through it very fast) and the server we had was very friendly and helpful. The only issue really was the wait times for food. It took about 30 minutes to get the appetizer and roughly 30 more for the main dishes. By the time we had finished our food we had been there almost an hour and a half. I think it's a great place to eat (albeit a little pricey) but definitely has some kinks to work out.

Upon entering the restaurant, I waited at the door for 5 minutes while multiple staff members walked by without acknowledging me or informing me that someone would be with me. I was in town for a funeral and just wanted to grab some food to bring back to my hotel after a long day of traveling and being at the funeral home. Despite being patient and understanding of the service industry, I left without being recognized. This Simco Ontario location could use some improvements.

The food was good, but the server was slow and not friendly at all. It was very slow even though it wasn't very busy; 2 hours start to finish. Ordered plain wings and got buffalo wings, but she never came back to check. Came back after 35 minutes after we got food with just the bill, put it on the table, and asked if we needed a machine. I said yes, but my kids got dessert; she seemed thoroughly annoyed by this and wouldn't leave until i paid.Finally did, got my kids' ice creams, and we promptly left.The host was nice, though; she stopped by to offer refills a couple of times. Food taste and the host are why this is 2 star; nothing else.

One of the WORST restaurant services that we've had in a long time. When bartender and waitress were actually anywhere to be found, they were very SLOW and unattentive to us. Our food came out and was very subpar. We had to actually return one dish because of how cold and lacking in sauce it was. I would not recommend this location to family friends because of how dissatisfied we were.

Unprofessional manager greeting at the door acted like she didnt know what she was going and how to seat us wasnt overly busy inside) ordered food waited over an hour and received wrong food.Unprofessional manager was trying to dismiss what we were saying about our wrong food and was making excuses for why it took so long and for why the food came out wrong.