Dunkin' - Sherborn
Dunkin'
Description
At this Dunkin' Donuts location, customers consistently experience slow service and frequent order errors, prompting frustration and disappointment. Many patrons report waiting excessively for their orders, while discrepancies between ordered and received items are common. Although some acknowledge the affordability of menu options, the overall impression leans negative due to the lack of efficiency and management oversight. However, a few loyal customers appreciate the friendly staff who recognize regulars and maintain a positive atmosphere, urging others to treat the team with respect, particularly during challenging times. Despite its downsides, this spot remains a fixture for local coffee lovers.
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Feedback
Possibly the worst Dunkin’ ever.. you can always rely on this place for one or more of: broken coffee machine, service without a smile, or wrong order.
Super long line here. If you're getting food, skip the drive-thru line and go inside. Much faster. Also mobile order ahead if you can to save time.
This Dunkin' Donuts location has incredibly slow service. It is unbelievable how long it takes to receive your order. It is just unacceptable. I would recommend avoiding this place unless you have plenty of time to spare.
She was overwhelmed! By her self and it took us forever to get our order. It is a Sunday afternoon and supposedly DD get busy.
This Dunkin' Donuts is by far the worst. Most of the time, your order is incorrect. Even if you place your order ahead of time, it's still not ready when you get there. If you try to explain that your order is wrong, the staff argues with you. It's unbelievable! The management really needs to improve.
