Dunkin' - Sherborn
Dunkin'
Description
At this Dunkin' Donuts location, customers consistently experience slow service and frequent order errors, prompting frustration and disappointment. Many patrons report waiting excessively for their orders, while discrepancies between ordered and received items are common. Although some acknowledge the affordability of menu options, the overall impression leans negative due to the lack of efficiency and management oversight. However, a few loyal customers appreciate the friendly staff who recognize regulars and maintain a positive atmosphere, urging others to treat the team with respect, particularly during challenging times. Despite its downsides, this spot remains a fixture for local coffee lovers.
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This is literally the worst Dunkin. I’ve never waited so long in my life repeatedly. I’m done with this place.
Slowest service of any Dunkin' I've ever been to. 13 minutes in the drive thru (one car in front of me) for an iced tea. The employee at the window seemed completely oblivious and took close to an additional 2 minutes to run my card. Unreal.
Stopped by today a little after 5. The guy working stood in the window talking with someone in the car in front of me completely ignoring me. I yelled at him and he finally took my order. Absolutely ridiculous. I go to that one quite a bit but I won't anymore. Not good
Possibly the worst Dunkin’ ever.. you can always rely on this place for one or more of: broken coffee machine, service without a smile, or wrong order.
Super long line here. If you're getting food, skip the drive-thru line and go inside. Much faster. Also mobile order ahead if you can to save time.
