Kfc - Shepherdsville

Every time I go there, I keep forgetting that the chicken is usually served cold! The staff is always quick and courteous, which I really appreciate. However, I... read more Every time I go there, I keep forgetting that the chicken is usually served cold! The staff is always quick and courteous, which I really appreciate. However, I would love to have warm or hot chicken at least once.

I've ordered food from this restaurant several times, and it has been outstanding each time. The staff is also very welcoming and friendly. read more I've ordered food from this restaurant several times, and it has been outstanding each time. The staff is also very welcoming and friendly.

I've tried to order chicken three times in the past three months. The first time, they were completely out of chicken. The second time, they only had crispy chi... read more I've tried to order chicken three times in the past three months. The first time, they were completely out of chicken. The second time, they only had crispy chicken. And on my third visit, they only had chicken thighs. I'm giving up!

The chicken was overcooked, and the staff substituted items without informing us or asking for our approval. After we picked up our order, they locked the door,... read more The chicken was overcooked, and the staff substituted items without informing us or asking for our approval. After we picked up our order, they locked the door, so when we returned to inquire about missing items and things we didn’t order, we had to wait in the drive-thru.

Be sure to watch and verify your order at the KFC drive-thru. My order was incomplete, and when I tried calling them, no one answered. They also didn’t provide... read more Be sure to watch and verify your order at the KFC drive-thru. My order was incomplete, and when I tried calling them, no one answered. They also didn’t provide a receipt and seemed more focused on socializing than helping customers.