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Contribute Feedback What User likes about Ralphs Italian Ice:
I love this place. We always try to stop when we visit the family on the island. Had there been 5 stars, but they didn't have the taste I waited for for six months. You let me down Ralph. My puppy enjoyed his treats. We'll come back. View all feedback.
What User doesn't like about Ralphs Italian Ice:
rude employee, taste was wrong and expensive. I was about for every medium ice $7 without extra extras or something. very disappointed. I will be sure to stay cafe for ice with international delights instead of forward. View all feedback.
Update 5/20/22 Went today and am happy to say rude girl is gone! I hope she won't come back this summer. The young lady at the counter welcomed me, nade eye contact and smiled. Manager/owners always a pleasant woman. I felt really bad about leaving the previous review, but was just so shocked by the attitude of girls at the counter. She was there herself, so she probably thought she didn't have to be nice! I loved this place, but after today will never go to this again. The woman who is usually there (manager? She has blond hair) was always kind. I went today and was greeted by this girl with dark hair, who looked like I was interrupting her TikTok Stardom. She melts me and when I asked for a taste, she says we don't have it. I'm asking another one, we don't have it. I asked why these flavors were outside. Were they closed for the season soon? I'm getting a shrug and a grumpy answer. I then ask what flavors do you have? . She pushes me this broken menu with all those flavors that have gone out. I showed her how I wanted me not to go out. She rolls her eyes and says We didn't. Not even it was ever and I'm sorry, but we're from that taste. If this girl hates her job so much, then go somewhere else. I'm sure there's someone who would like to take their place. The job can't be so terrible. I went to Baskin Robbins on the street where I was pleasantly greeted and they had the taste I wanted.
I love this place. Coming from NJ, Rita's was a local favorite for water ice. Ralph's definitely provides a step up, or at the very least an alternative, with it's cream ice. The Twister is my favorite, combining the ice with the custard/ice cream. Great balance and selection of flavors. The staff was friendly and patient.
Very good icecream. I had two scoops one cotton candy and the other black cherry. Great combination. I also really enjoyed the vintage serving style. You approach the counter and eat the icecream on a large bench outside which offers great people watching. I only wish I had another stomach to have tried even more flavors!
Rude employee, taste was wrong and expensive. I was about for every medium ice $7 without extra extras or something. very disappointed. I will be sure to stay cafe for ice with international delights instead of forward.
A bunch of inexperienced girls run the counter, busy chatting and goofing out, then actually jobs when there is a long line. I have soft nap and it tasted tasteless, the next day I and my whole family woke up from 6 with stomach pain. I vomit. Bad service, bad ice. Totally terrible experience. Ralphs at Massapequa Park is much better.