Reviews

Overall Total Score
3.1 out of 5
Good | 6099 reviews

What Lesley M doesn't like about Mcdonald's:
Terrible service at drive through. Asked for a quarter pounder without cheese. Asked THREE times to make sure it came without cheese. Waited forever in drive through queue once order was placed. When we got to last window we were asked to park in car park and they would bring the food to our car. They delivered a double quarter pounder with cheese! TERRIBLE SERVICE CANT TAKE A SIMPLE ORDER CORRECTLY View all feedback. What Candice Moore likes about Mcdonald's:
do not visit them very often, but if I do, there is a missing article from my order. I always check the bags before I leave the parking lot. the staff are in the regular friendly and helpful when they tell them. View all feedback.

Reviews from various websites

Gastroranking-it
3.2 ★ from 50 reviews
Aaron
01.09.2024 - 08:21

ORIGINAL REVIEW AUG 2023: It was ok. Ordered a double bacon cheeseburger and it looked quite sad, and tasted like sad too. Someone else in our party got a few h...

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Ryan
01.09.2024 - 08:21

One of the lesser McDonald 's locally. Staff are consistently diabolical and seem to come through in a revolving door of misery and despair. Once witnessed staf...

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Karen
01.09.2024 - 08:21

You think I'm going to admit to going to Mucky D's for a fine, freshly made Fillet of Fish .... Well yes. The Smarties McFlurry was just as good as the last one...

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Malcolm
01.09.2024 - 08:21

Stopped in for a meal grandkids. Disappointed as the meals were not hot, so not enjoyable.

Billy
01.09.2024 - 08:21

Friendly staff, good range of products and prices. Clean area, which is always good when eating.

A recent visit to a McDonald's location left customers displeased with a variety of issues. From long wait times in the drive-thru and in-store to incorrect orders and cold food, many were left unsatisfied. Despite friendly staff and good offerings like hot chocolate and McFlurries, the overall experience was marred by subpar service and missing items in orders. While some may still enjoy the convenience and familiarity of the chain, others have vowed to stay away due to poor management and consistently disappointing experiences. Disappointing visits, cold food, and long wait times seem to be common themes from recent patrons.

Tripadvisor
2.0 ★ from 64 reviews
Lesley
04.10.2023 - 17:38

Terrible service at drive through. Asked for a quarter pounder without cheese. Asked THREE times to make sure it came without cheese. Waited forever in drive th...

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Lucy
04.10.2023 - 17:38

I was very disappointed with my take-away quarter pounder with cheese meal. There were no pickles in it ant the chips were only half-cooked, almost raw. Also, t...

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Edward
04.10.2023 - 17:38

Dreadful. NEVER have the items you are looking for, mistakes made constantly on the orders. Not sometimes, every single time. Half hour waits in the drive throu...

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WeeScotties
04.10.2023 - 17:38

Massive queues in car park with spaces (and those wanting to leave blocked by cars in drive-thru queue (who thought of that system??? . Printer not working at s...

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Jane
04.10.2023 - 17:38

Will not be returning as our order was incomplete AGAIN. Service was painfully slow. Third time our order has been unfulfilled or by very definition theft by ob...

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Menu
4.3 ★ from 3 reviews
Alexander
27.12.2022 - 23:54

The galashiels mcdonald’s has great hot chocolate and donuts. the personal is friendly and the drive through, although it is always busy, relatiw is easy to nav...

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Candice
27.12.2022 - 23:54

Do not visit them very often, but if I do, there is a missing article from my order. I always check the bags before I leave the parking lot. the staff are in th...

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Maisie
27.12.2022 - 23:54

Clean and tidy, eat quickly delivered and hot, so no complaining for the gala outlet this is one of the best mcdonalds

Foursquare
3.2 ★ from 14 reviews
Google
3.5 ★ from 1846 reviews
Restaurantguru
3.5 ★ from 1 reviews
Gastroranking-uk
2.8 ★ from 1709 reviews
Int Restaurants
3.5 ★ from 2411 reviews
Heyrestaurants
2.4 ★ from 1 reviews

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