Reviews

Overall Total Score
3.8 out of 5
Very good | 597 reviews

What Alexandra Hughes likes about Costa Coffee:
small costa up in the next. the baristas are always friendly and they can say that they work hard, especially during the rush times. the coffee is always well done and they have a nice selection of sweets. free wifi, a handful of tables and chairs, and many parking spaces outside. View all feedback. What رؤى الماجد doesn't like about Costa Coffee:
For the umpteenth time in as many weeks, and twice in the last week, it is once again closed early due to either some disaster with the equipment, a flood, or another Staff Shortage. Pleasent place for a coffee when it's open, but it's a lottery now whether it's open or not, especially later in the afternoon. View all feedback.

Reviews from various websites

Gastroranking-it
3.2 ★ from 50 reviews
Bob
02.08.2024 - 09:03

Manager telling customers lies about ex employee and causing them to find her new job and try to fight them, management need a new huge change, P.s the customer...

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Liz
02.08.2024 - 09:03

Excellent choice of product and great service but would really like the place to be cleaner

Bordersgeezer
02.08.2024 - 09:03

My wife and I paid a visit for a coffee and a cake and the cafe was spotlessly clean. Good Covid procedures. On our visit staff were regularly cleaning the tabl...

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Sarah
02.08.2024 - 09:03

Tables all spread out and staff clearing them promptly

Margaret
02.08.2024 - 09:03

Very nice , needs more gluten free products .But it's a good start to re energise Galashiels , hope lots of people use it .

This restaurant, located within a Next store, has received a mix of reviews. Some customers have had negative experiences, including rude staff and lackluster service. For example, one customer was refused service even though the establishment was still open, while another encountered unclean cutlery. However, others have praised the friendly baristas and the quality of the coffee and food available. The COVID-19 procedures were also commended by one visitor. Despite some shortcomings, the general consensus is that the cafe has potential with improvements in management and service.

Menu
4.0 ★ from 12 reviews
Peter
18.07.2022 - 08:02

In next. good selection of food. can be busy, quieter after 1.30

Aiden
30.11.2021 - 19:11

Set inside Next. Good choice of food. Can be v busy

Tracy
30.11.2021 - 19:11

Fairly clean tidy Costa with friendly staff. Tried the new caramel vitamin latte, I drank it but it was very very sweet I will have my usual skinny latte in the...

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رؤى
01.01.2023 - 15:21

For the umpteenth time in as many weeks, and twice in the last week, it is once again closed early due to either some disaster with the equipment, a flood, or a...

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Alexandra
01.01.2023 - 15:21

Small costa up in the next. the baristas are always friendly and they can say that they work hard, especially during the rush times. the coffee is always well d...

read more
Google
4.1 ★ from 285 reviews
Tripadvisor
3.1 ★ from 31 reviews
Gastroranking-uk
3.5 ★ from 281 reviews

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