Panera Bread - Feedback

#19 - Vegetarian - Schenectady, Casual, Salads

Reviews

Overall Total Score
3.6 out of 5
Very good | 5265 reviews

Reviews from various websites

Menu

Last update : 23.01.2023

2.2 ★ from 10 reviews

I was not in panera brot yet and decided to pick up some home for the family to dinner tonight. the place is really dirty now and it is expensive for the small portions they have now. next time I will make the suppe myself and get the brot from the local bakery. I will not have returned

Good food, nice employees, but I don't think I've stopped when they DIDN'T mess up my order. They never get it right! Always forgetting something, giving the wrong items, ignoring substitutions and alterations to the food. As a vegetarian it upsets me greatly whenever I see they left the meat on my food. They seriously need to work on that.

Went there to pick up dinner. guy behind the counter was very rude! 14 orders they're short staffed and hes yelling at customers. Won't go there again

We had timing issue (OUR FAULT, not Panera) they were understanding and awesome! Accommodated us and gave us a brownie! Highly recommend!!

I’m part of the unlimited sip club the Panera bread on balltown rd in niskayuna, NY was horrible. The counters needed to wiped up where the soda machines were. The soda tasted flat they had none of the lemonades or green tea. The staff were just standing around talking behind the counter. Would not go there again very disappointed

Panera Bread has garnered mixed reviews from patrons, highlighting both its delicious menu and its service inconsistencies. While many diners rave about favorites like the strawberry summer salad and signature soups, there are complaints about small portion sizes and missed orders, especially regarding dietary restrictions. The atmosphere is generally friendly, with managers often engaging with customers, but cleanliness and order accuracy remain concerns. Some customers appreciate efforts to rectify mistakes, like delivering missing items. Overall, while Panera Bread's appeal lies in its fresh food and cozy ambiance, service quality can fluctuate between visits.

Int Restaurants

Last update : 07.09.2023

3.9 ★ from 1381 reviews

Panera’s I can eat all day the food is all natural an organic An delicious

Great place to relax and great place to eat with great food

I placed a rapid pickup order and came home to find I was missing a sandwich. I called and asked for a partial refund since I didn't feel like going back out....instead Panera offered to bring the sandwich to my house and was here in no time with apologies and bonus cookies!! Thanks Panera You rock!

melissa-1404
Melissa 07.09.2023 - 19:22

Always good,never disappointed.. service is always fast and friendliness.

karen-362
Karen 07.09.2023 - 19:22

Kudos to your wonderful, patient staff. I was there Thursday, Nov. 10 for lunch with my 85-year-old Mom. She doesn't hear well and also has serious vision issues. Your staff were patient and cheerful, especially the young African-American woman who took our order and the young dark-haired woman who cheerfully delivered it. Thank you!

Doordash

Last update : 18.02.2024

4.6 ★ from 3500 reviews
sharon-p-dog1
Sharon 18.02.2024 - 04:10

The cream chicken rice bowl was outstanding, and the Chicken Caesar salad was incredible!

madison-m-mechanic79
Madison 18.02.2024 - 04:10

The prices are too steep for the portion sizes. The bread bowl has an unpleasant sour flavor.

laura-a-forest11
Laura 18.02.2024 - 04:10

Simply outstanding! The bowl was incredibly tasty and exactly what I was looking for. Great job!

ramprasad-a
Ramprasad 18.02.2024 - 04:10

Whoever made my sandwich needs the fattest raise

domonique-g
Domonique 18.02.2024 - 04:10

Barely any greens in the salad, but it was tasty.

Sirved

Last update : 24.01.2024

3.8 ★ from 209 reviews
abigail-chevalier
Abigail 24.01.2024 - 17:20

Good food, nice employees, but I don't think I've stopped when they DIDN'T mess up my order. They never get it right! Always forgetting something, giving the wrong items, ignoring substitutions and alterations to the food. As a vegetarian it upsets megreatly whenever I see they left the meat on my food. They seriously need to work on that.

m-rodriguez-mechanic
M 24.01.2024 - 17:20

I belong to the unlimited sip club, and my experience at the Panera Bread on Balltown Rd in Niskayuna, NY was disappointing. The counters around the soda machines were not clean, and the soda tasted flat. They also didn’t have any lemonades or green tea available. Meanwhile, the staff were just chatting among themselves behind the counter. I won't be returning; I'm very disappointed.

christine-sheehan-1
Christine 24.01.2024 - 17:20

The prices are high and the portions are disappointingly small. We've often had issues with incorrect orders or missing items. Last night, I received just a small piece of a sandwich that was supposed to come with avocado, but it was nowhere to be found. I can't help but wonder what happened to the rest of it. Oh, never mind—there it is, some slimy, brownish-green thing. I hope whoever ended up with the rest of my sandwich enjoyed the avocado!

kandy-fairley-beach7
Kandy 24.01.2024 - 17:20

Consistency is essential. The food is excellent when the manager is present. However, when he is not around, it's hard to predict what you'll get.

john-dunn-forest0
John 24.01.2024 - 17:20

I hadn't been to Panera Bread in a while, but I decided to grab dinner for the family tonight. Unfortunately, I found the interior to be rather dirty, and the prices felt steep considering the small portion sizes. Next time, I think I'll just make the soup at home and get some bread from a local bakery instead. I won't be coming back.

Restaurantji
3.2 ★ from 165 reviews

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