Panera Bread - Feedback
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Last update : 23.01.2023
I was not in panera brot yet and decided to pick up some home for the family to dinner tonight. the place is really dirty now and it is expensive for the small portions they have now. next time I will make the suppe myself and get the brot from the local bakery. I will not have returned
Good food, nice employees, but I don't think I've stopped when they DIDN'T mess up my order. They never get it right! Always forgetting something, giving the wrong items, ignoring substitutions and alterations to the food. As a vegetarian it upsets me greatly whenever I see they left the meat on my food. They seriously need to work on that.
Went there to pick up dinner. guy behind the counter was very rude! 14 orders they're short staffed and hes yelling at customers. Won't go there again
We had timing issue (OUR FAULT, not Panera) they were understanding and awesome! Accommodated us and gave us a brownie! Highly recommend!!
I’m part of the unlimited sip club the Panera bread on balltown rd in niskayuna, NY was horrible. The counters needed to wiped up where the soda machines were. The soda tasted flat they had none of the lemonades or green tea. The staff were just standing around talking behind the counter. Would not go there again very disappointed
Panera Bread has garnered mixed reviews from patrons, highlighting both its delicious menu and its service inconsistencies. While many diners rave about favorites like the strawberry summer salad and signature soups, there are complaints about small portion sizes and missed orders, especially regarding dietary restrictions. The atmosphere is generally friendly, with managers often engaging with customers, but cleanliness and order accuracy remain concerns. Some customers appreciate efforts to rectify mistakes, like delivering missing items. Overall, while Panera Bread's appeal lies in its fresh food and cozy ambiance, service quality can fluctuate between visits.
Last update : 07.09.2023
I placed a rapid pickup order and came home to find I was missing a sandwich. I called and asked for a partial refund since I didn't feel like going back out....instead Panera offered to bring the sandwich to my house and was here in no time with apologies and bonus cookies!! Thanks Panera You rock!
Always good,never disappointed.. service is always fast and friendliness.
Kudos to your wonderful, patient staff. I was there Thursday, Nov. 10 for lunch with my 85-year-old Mom. She doesn't hear well and also has serious vision issues. Your staff were patient and cheerful, especially the young African-American woman who took our order and the young dark-haired woman who cheerfully delivered it. Thank you!
Last update : 18.02.2024
The cream chicken rice bowl was outstanding, and the Chicken Caesar salad was incredible!
The prices are too steep for the portion sizes. The bread bowl has an unpleasant sour flavor.
Simply outstanding! The bowl was incredibly tasty and exactly what I was looking for. Great job!
Whoever made my sandwich needs the fattest raise
Barely any greens in the salad, but it was tasty.
Last update : 24.01.2024
Good food, nice employees, but I don't think I've stopped when they DIDN'T mess up my order. They never get it right! Always forgetting something, giving the wrong items, ignoring substitutions and alterations to the food. As a vegetarian it upsets megreatly whenever I see they left the meat on my food. They seriously need to work on that.
I belong to the unlimited sip club, and my experience at the Panera Bread on Balltown Rd in Niskayuna, NY was disappointing. The counters around the soda machines were not clean, and the soda tasted flat. They also didn’t have any lemonades or green tea available. Meanwhile, the staff were just chatting among themselves behind the counter. I won't be returning; I'm very disappointed.
The prices are high and the portions are disappointingly small. We've often had issues with incorrect orders or missing items. Last night, I received just a small piece of a sandwich that was supposed to come with avocado, but it was nowhere to be found. I can't help but wonder what happened to the rest of it. Oh, never mind—there it is, some slimy, brownish-green thing. I hope whoever ended up with the rest of my sandwich enjoyed the avocado!
Consistency is essential. The food is excellent when the manager is present. However, when he is not around, it's hard to predict what you'll get.
I hadn't been to Panera Bread in a while, but I decided to grab dinner for the family tonight. Unfortunately, I found the interior to be rather dirty, and the prices felt steep considering the small portion sizes. Next time, I think I'll just make the soup at home and get some bread from a local bakery instead. I won't be coming back.
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