Dunkin' - Schenectady

The seating area is nice, just what you'd expect from a typical Dunkin' Donuts. The espresso coffee was fresh and enjoyable. We visited on a quiet Saturday nigh... read more The seating area is nice, just what you'd expect from a typical Dunkin' Donuts. The espresso coffee was fresh and enjoyable. We visited on a quiet Saturday night around 8:30 PM, and the place was empty. They also have a drive-thru. Overall, it was clean and inviting.

The restaurant was clean, spacious, and easily accessible. The staff were friendly and promptly took care of our order. read more The restaurant was clean, spacious, and easily accessible. The staff were friendly and promptly took care of our order.

Went through the drive thru and made an order with drinks and food, was handed a bag with a donut and our drinks and we were waiting for our sandwiches and the... read more Went through the drive thru and made an order with drinks and food, was handed a bag with a donut and our drinks and we were waiting for our sandwiches and the girl working the drive thru gave us an attitude saying she already handed us the bag with sandwiches, we went ahead and checked and said no sorry we only have our drinks and donuts. The girl started arguing with us and left the window open while telling her manager that we’re wrong and she handed it to us. They ended up pulling us up and giving us sandwiches but they were all incorrect. That’s the last time I go to Dunkin because the line was too long at Starbucks. I’ll gladly wait next time. Worst 28 dollars ever spent. Also all our coffee orders were wrong as well.

Because the employee did not feel like a latte, we were told that the latte machine was broken or cleaned (2 hours before closing time.) unfortunately this is n... read more Because the employee did not feel like a latte, we were told that the latte machine was broken or cleaned (2 hours before closing time.) unfortunately this is not the first time that we were lied to this site. there is no possibility that the latte machine can be broken several times per week if it used to work on the same day. I recommend you to take your business elsewhere or go after dieucks if they really want to be served.

The woman with the car was very rude. say that everything and can't wait until I finish my order. I was very disappointed by my visit. service: 1/5 read more The woman with the car was very rude. say that everything and can't wait until I finish my order. I was very disappointed by my visit. service: 1/5