Dunkin' - Schenectady

Because the employee did not feel like a latte, we were told that the latte machine was broken or cleaned (2 hours before closing time.) unfortunately this is n... read more Because the employee did not feel like a latte, we were told that the latte machine was broken or cleaned (2 hours before closing time.) unfortunately this is not the first time that we were lied to this site. there is no possibility that the latte machine can be broken several times per week if it used to work on the same day. I recommend you to take your business elsewhere or go after dieucks if they really want to be served.

The woman with the car was very rude. say that everything and can't wait until I finish my order. I was very disappointed by my visit. service: 1/5 read more The woman with the car was very rude. say that everything and can't wait until I finish my order. I was very disappointed by my visit. service: 1/5

I really suggest they go to another dunkin donuts. I had many problems with this dunkin' donuts, including missing food, burned food, wrong items, cold food., I... read more I really suggest they go to another dunkin donuts. I had many problems with this dunkin' donuts, including missing food, burned food, wrong items, cold food., I even went as far as e-mail companies and the district manager reacted and would do nothing whatever. if they have a problem with their order, which are more than half the time they will not expect to do anything to compensate them for the complications or errors.

The seating area is nice, just what you'd expect from a typical Dunkin' Donuts. The espresso coffee was fresh and enjoyable. We visited on a quiet Saturday nigh... read more The seating area is nice, just what you'd expect from a typical Dunkin' Donuts. The espresso coffee was fresh and enjoyable. We visited on a quiet Saturday night around 8:30 PM, and the place was empty. They also have a drive-thru. Overall, it was clean and inviting.

The restaurant was clean, spacious, and easily accessible. The staff were friendly and promptly took care of our order. read more The restaurant was clean, spacious, and easily accessible. The staff were friendly and promptly took care of our order.