El Pollo Loco - San Rafael

A few days ago, I had recently buried my dog. While waiting for my meal at the restaurant, another family walked in. To my surprise, a little girl was holding the same stuffed animal that I had buried my dog with. I couldn't believe the coincidence. I took it as a sign from above and as a result, my experience at the restaurant was truly amazing.

Great location. The tortilla soup here is always amazing. I love that they offer several really affordable options for just $5 and the chicken is real chicken vs the processed stuff most fast food places use. The drive thru typically moves pretty fast here and the staff tends to be pretty sharp. It's almost always the same few persons working the drive thru, which is a good thing. It means they keep the same people vs the typically high turnover in fast food. It also means consistent good service happens here. It's my go to lunch spot when I work occasionally in the area.

The food is good, and the staff is welcoming. I like the chicken most with a tortilla.

Last year while visiting the area we got dinner here Why was it $20.00 more than other el polo loco We would go the chain in So Cal and never got robbed like the San Rafael store. We won?t be back!! The chicken was also burnt and the employees said that?s the was it is, maybe they should go work at another store and see how they do chicken.

This was a nice change from the usual fried food. The chicken was dry but good flavour. I got a side of corn which was really good and mashed potatoes which was stupid on my part. It?s Mexican food. Order Mexican food.