Reviews
What Vincent L likes about El Pollo Loco:
We got some El Pollo Loco coupons in the mail and so came here to try it out, and it didn’t disappoint. We ordered their fire-grilled chicken pieces meal. The chicken was fairly moist, tender and tasty. We also tried their beef quesadilla which was also good. The coupons gave us a significant discount, and after we placed our order, we were given more coupons. We’ll for sure come back with them. View all feedback. What Vanessa D doesn't like about El Pollo Loco:
The restaurant closed its doors 10 minutes early and refused to accept my EBT card at the drive-through, despite there still being approximately 5 customers dining inside. The management was poor and the customer service was even worse. I am very disappointed. View all feedback.
Reviews from various websites
We got some El Pollo Loco coupons in the mail and so came here to try it out, and it didn’t disappoint. We ordered their fire-grilled chicken pieces meal. The c...
read moreI came right when they opened the restaurant at 10AM. I only waited 5 minutes for my whole chicken order. The toilet needed code to enter and didn't have paper.
The girl working at the drive thru window was extremely rude and very unprofessional and was not customer service oriented, her attitude was very bad.
I love the chicken and the loco salad. The horchata is also delicious!
Spent $40 and they forgot the 3 Tacos Meal. It wasn't all that busy and the order ahead of mine had a similar issue. Really slipping up here.
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read moreThe food at this restaurant was tasty and made with fresh ingredients. The atmosphere was pleasant and the establishment was clean.
I really appreciate the quick service and friendly staff at this restaurant.
The food was fantastic and we loved everything. The service was exceptional. I would definitely recommend this restaurant and return in the future.
Excellent customer friendly and prompt service. Thank you...
The rice needs to be cooked more longer it was raw when I got my burrito
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read moreFood is great and the AC is super cool!! Great spot to eat.
I noticed that my order was missing two chicken legs. I will need to double-check my order before leaving next time.
I always order the 3 piece meals and they never fail me to give me the wrong sauces. The chicken is great, but right before giving me the food, they would look...
read moreEverything made fresh! Delicious! Fast and clean dining area inside. Loved the chicken tortilla soup! Loaded with chicken and veggies! Reasonably priced. Great...
read moreI love the great deals and my favorite dish is the tacos al carbon at this restaurant!
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