Tratto San Francisco - San Andreas

My experience at this restaurant was terrible and ruined my entire trip. The service was extremely poor. When I entered the restaurant, the waitress with glasse... read more My experience at this restaurant was terrible and ruined my entire trip. The service was extremely poor. When I entered the restaurant, the waitress with glasses at the front desk walked away without acknowledging me. I waited for a few minutes until the duty manager informed me that only takeout orders were being accepted. However, I saw that there were empty tables available. We decided to order anyway and waited in the hotel lobby. When our order arrived, it was incorrect. I had to return to the restaurant, but the bill had a completely different name on it, which made me feel uncomfortable and offended. The service was inferior and I will never return.

This restaurant has an exceptional menu that is well executed in every aspect. Their new pizza is outstanding, as well as the fresh and delicious bruschetta. Th... read more This restaurant has an exceptional menu that is well executed in every aspect. Their new pizza is outstanding, as well as the fresh and delicious bruschetta. The staff and general manager are amazing, welcoming, and accommodating. Reservations are highly recommended as the restaurant is popular and fills up quickly. We were luckily able to get a table thanks to the generosity of the GM. I highly recommend dining at Tratto.

I ordered the Prix Fixe menu, which was delicious and prepared with all fresh food on site. This restaurant at Marker Hotel was recommended for before theater d... read more I ordered the Prix Fixe menu, which was delicious and prepared with all fresh food on site. This restaurant at Marker Hotel was recommended for before theater dining and was perfect.

After a long travel day, we were starving and wanted something close to our hotel. We didn’t research, just picked the closest place. We started our meal with t... read more After a long travel day, we were starving and wanted something close to our hotel. We didn’t research, just picked the closest place. We started our meal with the focaccia and the meatballs. Both were absolutely fantastic. For our main course we orderedthe pappardelle pasta and the pizza with prosciutto, roasted grapes, arugula, balsamic, and goat cheese. I’m not exaggeratingwhen I tell you this was the best pasta and pizza I have ever had and I consider myself well pretty well traveled. The servicewas great, the drinks were strong. I don’t know how this place doesn’t have 5 stars.

We made reservations on a Friday, at 6 p.m. at Tratto as part of a pre-theatre dinner with friends. From the start, it was not good. Although the restaurant was... read more We made reservations on a Friday, at 6 p.m. at Tratto as part of a pre-theatre dinner with friends. From the start, it was not good. Although the restaurant was what looked to be a normal dinner crowd, our server was clearly stressed and disorganized. It took almost 15 minutes for her to get to us, and then she wanted us to order immediately. When we asked for drinks, she told us it would be a while.. It took almost 30 minutes to get drinks. We were going to order wine, but we figured it would never arrive in time! We ordered an appetizer as well as a few entrées. Almost 40 minutes later, our server brought everything out at the same time. The appetizer had clearly been sitting somewhere for a while because it wasn't even warm. Highly disappointing. Also, the cocktails are so small. I ordered a double Grey Goose martini, and there is no way it was a double because the glass couldn't have been more than 3 ounces...and that was $30!! The manager ended up comping part of our meal since it was such a disaster, but even with that, it was not reasonable. Stay Clear. We collectively agreed when we left that we need to find a better place for pre-theatre dinners!