Reviews

Overall Total Score
3.6 out of 5
Very good | 990 reviews

What Tammy Ann doesn't like about OneUP Restaurant & Lounge at Grand Hyatt San Francisco:
When I ordered a burger it was clear the server was looking for a bigger tab, the bus person or food runner was much more attentive. I was never even asked if I wanted another glass of wine. The burger was not good and tater tots dry and tasteless. Very disappointed. All I wanted was a good burger and nice glass of wine without leaving the hotel. View all feedback. What Veronica Shanahan likes about OneUP Restaurant & Lounge at Grand Hyatt San Francisco:
Jaime is absolutely the best! He prepares the perfect cocktails, especially his Flora Dora and Pisto N Love creations—they are simply unmatched. No other bar can replicate their incredible flavor! Everyone should give his amazing drinks a try! I really miss the cocktail menu from the San Francisco Grand Hyatt in Charleston. View all feedback.

Reviews from various websites

Menu
4.4 ★ from 63 reviews
Lindiwe
25.06.2022 - 15:17

Food and Cocktails great!!!! Bartender insured you left in great Spirits lol. Restaurant located inside Grand Hyatt Hotel Union Square

Pansy
25.06.2022 - 15:17

Good hotel bar. Bartenders really friendly and attentive. Food is decent for a hotel bar.

Eldred
25.06.2022 - 15:17

Not much of a selection of dressed on the menu. I ordered crabcake and chicken wings, there was no flavored. Drinks were not to my satisfaction. I will not go b...

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Gilang
25.06.2022 - 15:17

Food and Cocktails great!!!! Bartender insured you left in great Spirits lol. Restaurant located inside Grand Hyatt Hotel Union Square

Henriette
25.06.2022 - 15:17

Wow great server and good service.. Good food as well and nice atmosphere. Its a very pleasant place you'll love it.

The reviews for the restaurant at the Grand Hyatt in San Francisco are mixed. While some guests enjoyed the exceptional breakfast buffet and attentive service, others were disappointed with the lack of food options, awkward transition from breakfast to lunch, and long waiting times for the check. The highlight for many was the personalized birthday cake brought out for a special occasion, as well as the excellent cocktails made by the bartender Jaime. Despite some shortcomings, the restaurant received praise for its great views, delicious appetizers, and attentive service from staff like Phil. Overall, opinions are varied on the dining experience at the Grand Hyatt, with some guests recommending it for breakfast and drinks, while others were left disappointed with the food options and service timing.

Opentable
4.0 ★ from 103 reviews
Tammy
06.11.2023 - 12:51

When I ordered a burger it was clear the server was looking for a bigger tab, the bus person or food runner was much more attentive. I was never even asked if I...

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Modesto
06.11.2023 - 12:51

Great clam chowder and chicken pot pie. Attentive service.

Food4snobbie
06.11.2023 - 12:51

We stayed at the Grand Hyatt and thought the lunch menu looked pretty good, with the choice to get 3 different items for $16.00. There were lots of options, eve...

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KevinB
06.11.2023 - 12:51

A la carte breakfast menu is pretty standard. Service attentive. Seating for five was not well laid out (chair at the end of a table) even though we had a reser...

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Mike
06.11.2023 - 12:51

Good to excellent food in a very comfortable, relaxing atmosphere.

Restaurantji
3.4 ★ from 29 reviews
Krishna
12.03.2024 - 19:43

The servers were very welcoming and friendly. The wings were fantastic, boasting a deliciously crispy texture. While the fries were slightly undercooked, they w...

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Angelica
12.03.2024 - 19:43

On our first night, we stopped by this restaurant for a cocktail and a beer. If you're staying at the Hyatt, you can enjoy a small discount by showing your room...

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DL
12.03.2024 - 19:43

I must say, this hotel restaurant is certainly one of the worst I've ever visited. The food options are simply terrible—truly quite embarrassing. The atmosphere...

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Eric
12.03.2024 - 19:43

Went to the bar for a drink. $21 for an overpoured Gin Tonic. Outrageous....The non welcoming bartender must be confused...ratio is 1:3 not 3:1The bar settings...

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Rebeca
12.03.2024 - 19:43

Phil was great!!! Came across this place on a Friday afternoon, sat right at the bar. The drinks were well made and the appetizers were delicious. Phil was very...

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Yelp
3.5 ★ from 795 reviews
Idella
02.06.2023 - 04:53

I visited this restaurant for a company meeting and found the location to be ideal, surrounded by upscale shops. The check-in process was smooth and efficient....

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Gwen
02.06.2023 - 04:53

As someone who was born and raised in this lovely town, I never really stayed in any hotels here. However, the Grand Hyatt has exceeded my expectations. After b...

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Спасоје
18.01.2022 - 19:50

Great place for a quick work stay. The staff at check-in were friendly and welcoming, making the process smooth and easy. The room was small, but it was clean a...

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