Bonchon - Samal

I visited this restaurant twice and had the same experience both times. The first time, I ordered at the counter and the second time, there was no one there so I sat down, thinking there was no one working. Suddenly, a cockroach crawled next to me on the wall and I was not surprised. The food we ordered on both visits was bland, dry, and cold, including the fries. I don't understand how this is possible when ordering fresh food. It seemed like the food was not fresh and had been taken from the refrigerator, microwaved, and served cold. This happened twice, so we will not be returning.

This restaurant is terrible. They do not have bingsu and sometimes run out of fries and ice cream. The wait time for orders is longer than the 15-20 minutes they mention, even when there are only two customers with one order each. One time, my friend finished her meal but I never received my order. Service is very slow.

This restaurant came up with lame excuses for not being able to serve their package for 4 people. They informed my younger siblings that kimchi and fries were unavailable. Additionally, they failed to properly explain that the 6 piece chicken option included 4 pieces of chicken and 2 fillets. It was disappointing. They also tried to justify their mistake instead of admitting it. However, the food was still good. I visited on January 3, 2019.

I'm sorry to give this 1 star, but. this place was previously clean and good light, now its dimmed and dirty, while I ordered, I saw a tiny rach on her soft drinks donor and some of my original commands were not available, soft drinks selections were also limited. this will be my last order here unless I see changes working: they have one of our order wrong.

Love their fish and chips the coating is to die. she is also very good. but my choice alway is the fish, they also serve beaker drink price are very food for the quality of the food. I have visited many paintings in the course of the years and service and eat on the way of a high standards.