KFC - Salem

#7 - Order Fast Food Salem, American, North American
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KFC

KFC
2.5 / 5 (3790 reviews)

Menu

A complete overview of all 78 menus and beverages can be found here on the menu of KFC from Salem.

In the bustling ambiance of KFC, customer experiences seem to oscillate between delight and disappointment. While some patrons rave about the kind and efficient service delivered by the hardworking staff, others express frustration over incorrect orders and subpar food quality. Complaints about dry chicken, missing sides, and rude interactions highlight a troubling inconsistency. Despite a few commendable efforts by the team to rectify mistakes, the overall impression suggests a need for improvements in food preparation and order accuracy. For now, diners are advised to tread carefully when choosing this KFC, as the experiences can be surprisingly hit or miss.

Last update: 26.01.2026 from: Jalyn

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★ 2.5 / 5 from 3790 reviews

Was James Pilcher at KFC a mag?
It was okay. I haven't been to kentucky for my chicken and a long time. I remember the food tasting much better, less salty chicken strips.This may be due to the fact that I eat at home more often. View all feedback.

What Jon Libke dislikes about KFC:
The chicken tenders I had were the smallest I've ever encountered and didn't taste very good either. Additionally, there was hardly any gravy on the mashed potatoes. I think I've had my fill of KFC. View all feedback.

mrs-maria-bush29
30.05.2025

The chicken is big ,crispy, and hot. I am satisfied. Period

ray-rogers-beach3
30.05.2025

These guys and gals were crazy busy and they still had good positive attitudes, providing great friendly service. Everything with our large order was correct right down to the two chocolate, chocolate chip cakes. Way to go KFC staff.

mariah-harris-3
30.05.2025

I went here tonight to get dinner, I was really looking forward to eating their strips. I got home, took a bite and it tasted TERRIBLE! The strips were SO dry and tasted like old oil. It left a horrible aftertaste in my mouth. My husband called to ask ifthey could maybe let us come the next day to get a new meal because the food made me nauseous and I didn?t want to eat againtonight, they said no we would have to come back right then and there to get a new meal otherwise we?ll just have to take a losson the meal. It?s also raining and stormy out and I don?t want to drive all the way over there in the rain at night just forthem to give me food that would probably taste exactly the same because there?s no way they were planning on changing the oilbefore I got there. I will never come back! So disappointing and sad that they wouldn?t stand by their food enough to fix thismistake. Don?t go here their drive thru employee was really rude too. She just shoved my bag in my face and said nothing at allwhen I grabbed it she slammed the window shut. All around a terrible experience and I?m very upset about it.

rohan-jalyn
26.01.2026

My order was completely wrong and actually got someone else's order so took everything back and the lady was very nice and polite and remade my order and still told me to keep the other one and keep apologizing... I felt so bad for her cause she was the only one working front and window... Thank u for great customer services.

frami-clair
26.01.2026

It's been good and it's been bad but today was by far the worst KFC experience I've ever had. The staff was nice and friendly which is why it's two stars and not one. However my Mac and Cheese was old, brown and hard. My biscuits were so undercooked they were still white. My chicken was absolutely awful. It was old, soggy and way too dark not to mention they gave me pieces where there were chunks missing and were more bone than meat. I thought after waiting 15 minutes just at the window somet

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