Wendy's - Saint Robert
Wendy's
Description
**Dining Experience Review: St. Robert's Local Wendy's**
At the St. Robert Wendy's, recent experiences have been mixed. While some patrons praised the efficient service, particularly with large groups, others were let down by issues like improperly cooked burgers and cold fries. The restaurant's cozy remodel, complete with a fireplace and classic TV shows, creates an inviting atmosphere. Notably, employees like Angel have been recognized for their exceptional customer service, while occasional delays in orders were mentioned. Overall, while the food quality and wait times may vary, the friendly staff and recent upgrades contribute positively to the dining experience.
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I was quite disappointed with my recent experience at the drive-thru in St. Robert. The burgers weren't cooked properly, the fries were cold, and my drink order was incorrect. I believe the staff should take their time to ensure that customers receive quality food. Unfortunately, I don't think I will be returning to this location.
They're always nice and have a decent burger. This last time Devin at the window was super friendly. Downside is you might wait a little longer in line than other places but it's not terrible.
I just would like to give notice to the management of one of their employees. I would like to give a praise of good work to your front counter employee Angel. She has such great people skills and is such a pleasant person to deal with. She should be highly considered for a promotion of assistant manager or manager. With how well she deals with delays in orders and great people skills.
My husband and I were in your restaurant today and Jordan waited on us. He was very helpful and friendly. He made it a more pleasant day. Good job Jordan!
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