Dunkin' - Rutherford
Dunkin'
Description
This family-run coffee establishment boasts a prime location but struggles with customer service and experience. While many patrons appreciate the welcoming nature of certain staff members like Sakshee, others report rudeness and discrimination. Issues with order accuracy and refusal to accommodate simple requests are common complaints, leading to frustrations among customers. Despite a clean environment and some positive interactions, overall consistency in service remains a concern. Diners seeking a friendly atmosphere might find glimpses of warmth, but many leave feeling disappointed and questioning their return. Ultimately, the place may lack the charm to become a local favorite.
Images
Feedback
Very very disappointed with the service.
It’s your run of the mill Dunkin’. Clean and most staff are friendly but be weary, you’ll be questioned if you ask for a utensil such as a fork after you paid for your order. After being question, they’ll then give you the complete opposite as it is deemed that you do not need what you’re asking for. The way that they act you’d assume for every untensil they give paying customers they’ll deduct 5 cents from their pay. What a joke!
She was so awesome, she helped me figure some things out on the mobile app and gives me really good service every time I come, her name is Sakshee Rana, thanks Dunkin for hiring her ?Vegetarian options: Many.
The milk used to make this drink was expired and they still used it. This is unreasonable and the worst I service I have seen.
I had a wonderful experience at this restaurant. The coffee was fantastic and the service was top-notch. Sakshee, our server, was exceptional and always so welcoming. My 4-year-old even considers her his best friend, which is quite amusing. He looks forward to visiting her after his karate class. I highly recommend this place.
FAQ
More information
QR-Code for the menu
