Willies Kitchen - Rushmoor

#29 - Fast Food - Rushmoor, Chinese, Vegetarian

Willies Kitchen

Willies Kitchen
3.6 / 5 (1474 reviews)

Description

In recent months, a local eatery has shown a significant divergence in customer experiences. While some patrons rave about the delicious food, including generous portions of fish and chips and flavorful Chinese dishes, others express frustration over poor customer service and hygiene concerns. Notably, improvements have been observed in staff demeanor and cleanliness ratings. However, several customers noted issues with incorrect orders and a lack of resolution. Overall, the restaurant appears to be on a path of recovery, though the fluctuating standards suggest that continued efforts in customer care and service consistency are essential for future success.

Last update: 17.01.2026 from: im0nh0liday

Feedback

★ 3.6 / 5 from 1474 reviews
abby-w-ivy597
23.02.2024

Food was absolutely disgusting, never had a Chinese so bad. The meat was like rubber, the rice was really weird had huge chunks of soggy vegetables, chicken balls greasy, just gross! avoid!!!

kata527
23.02.2024

Food here is amazing and even though I’d made a mistake when ordering the staff didn’t make things difficult or berate me but quickly amended my order without issue. The server Alison I think with a very quiet voice was lovely as was the other lady! annnnnd they do battered Mars bars!!!!

a6370fylisar
23.02.2024

I’ve been using Willies Kitchen since Willies Kitchen has been there, and you cannot beat their chips! They are the best in the south.. maybe even the UK! I always get my Chinese food from Willies and it’s delicious!

im0nh0liday
27.05.2024

This restaurant is dirty and the staff is uninformed about their menu. The customer service is also awful. I would not recommend this place for purchasing food.

suren-j-1
27.05.2024

The food at this restaurant is delicious, but the customer service is severely lacking. It is important for the staff to prioritize improving their customer service skills. Thank you.

FAQ

The second closest stop is Frimley, located 750 meters away.

More information

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