Willies Kitchen - Rushmoor
Willies Kitchen
Description
In recent months, a local eatery has shown a significant divergence in customer experiences. While some patrons rave about the delicious food, including generous portions of fish and chips and flavorful Chinese dishes, others express frustration over poor customer service and hygiene concerns. Notably, improvements have been observed in staff demeanor and cleanliness ratings. However, several customers noted issues with incorrect orders and a lack of resolution. Overall, the restaurant appears to be on a path of recovery, though the fluctuating standards suggest that continued efforts in customer care and service consistency are essential for future success.
Feedback
Food was absolutely disgusting, never had a Chinese so bad. The meat was like rubber, the rice was really weird had huge chunks of soggy vegetables, chicken balls greasy, just gross! avoid!!!
Food here is amazing and even though I’d made a mistake when ordering the staff didn’t make things difficult or berate me but quickly amended my order without issue. The server Alison I think with a very quiet voice was lovely as was the other lady! annnnnd they do battered Mars bars!!!!
I’ve been using Willies Kitchen since Willies Kitchen has been there, and you cannot beat their chips! They are the best in the south.. maybe even the UK! I always get my Chinese food from Willies and it’s delicious!
This restaurant is dirty and the staff is uninformed about their menu. The customer service is also awful. I would not recommend this place for purchasing food.
FAQ
More information
QR-Code for the menu

