Panda Express - Rowlett

#16 - Fast Food - Rowlett, Delivery Services, Catering
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Panda Express

Panda Express
2.3 / 5 (149 reviews)

Description

Panda Express continues to elicit mixed reactions as diners share experiences that reveal inconsistencies in quality and service. Some patrons find the food bland and overcooked, with inadequate portions that fail to match prices, while others express frustration over poor service, such as missing utensils and insufficient wait staff. Long wait times amplify the disappointment, especially when orders are not prepared as requested. Conversely, some customers appreciate generous portions that provide satisfying value for money, suggesting that though the experience can vary, there are still highlights to be found in this fast-food Chinese cuisine chain.

Last update: 17.01.2026 from: Virginia

Feedback

★ 2.3 / 5 from 149 reviews
virginia55-tree88
16.03.2023

I ordered two entree plates, but they weren't served to me. When I asked for more during the second part of my meal, I was charged an additional $1.25 for it. Hannah should treat all customers, regardless of gender, with the same kindness and smile.

jaunita-blanda
16.03.2023

I asked for hot sauce and it's a simple request they couldn't even do. I got the broccoli beef yet there was barely 1 piece of beef in there. And got the Orange chicken and had only 4/5 pieces on the plate. Manager needs to make sure he or she knows how to operate this restaurant. Thumbs down

ruthe22
16.03.2023

Tried to order Teriyaki Chicken but they were out so I ordered Kung pao Chicken but that wasn't ready yet. So I settle with Chicken Mushroom bowl that had maybe 5 pieces of chicken. The manager is not managing this establishment too well with it being 12:30 and one item isn't available and one is cooking. Do better please!

hhackett-4
16.03.2023

It's meh fast food Chinese. Bland, flavorless overcooked food with meh service. I wish they'd stop asking g for donations.... I'm sure most of that money goes to salaries of the charity.

cthys
16.03.2023

Had to go inside to pick up my food because after the lady said to park and they will bring it out, 15-20 min went by. I went inside, and our food was sitting on a red tray on the end of the counter. She kept telling me, ‘almost…you wait! Almost done…a little longer!’ I told another girl in there I waited too long already. Everyone else was getting their food, going through the drive thru no problem. I got my food, checked it, it was cold like it sat there for a long time. I just took it home and re-heated it.

FAQ

A little farther located is DART-Downtown Rowlett Station, where you can also access the municipal transportation.

The restaurant offers the opportunity to view sporting events on a TV / screen.

The place also takes the common credit cards.

More information

Suggested nearby restaurants.