Reviews - Ruby King's
Reviews summary
A family experienced long delays and moderate food at a Chinese restaurant on Easter Monday. Another group was disappointed by cold food and a chilly restaurant on Christmas. One diner found plastic in their curry and poor customer service. A customer was upset by the quality of chicken and beef dishes. However, others praised the delicious food, friendly service, and lovely decor. Overall, opinions were mixed, with some vowing never to return while others declared it the best Chinese restaurant they have tried.
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Reviews from various users
Last update : 12.06.2026
Been here many times. Love everything about it
The food is lovely. The service is great. We go regularly and love it.
Went to this Chinese on a lads night out over Christmas and enjoyed the food and service I thought it was a bit quiet and would like to have seen more people in but the food was excellent and seemed to be good value compared with what you would get similar elsewhere.
A most excellent restaurant for take away or to stay and eat always top quality delicious and service.
Food was fresh but lacked flavour. I had the duck in orange sauce and it was tasty but definitely lacked autenticify. Service was ok but needed prompting for condimenti. Rice was nice but nothing special. Chips were bland and tasteless and needed more cooking. The place was busy and is obviously popular, not sure how it would fare against authentic competition.
Last update : 09.05.2023
Family of 6 Dined here on Easter Monday evening at 5 pm. I'm sorry to say that we have unfortunately experienced very long delays (1 hour between starter and main) due to short staff work, food was moderate during this visit. We stayed some time without water and fresh cutlery and napkins. Cold room, no atmosphere and ambience calculated for prices. Take seemed to have priority. Need more efficient and professional staff if you stay open in the restaurant as a Dine.
Tent to Ruby King last night for the family Christmas dinner 9 persons. Very disappointed staff very friendly, but service slowly through the time we had finished the main course, it had gone cold. The restaurant was very cold with 2 or 3 electric heaters around the square. You even forgot a job we were done when he finally arrived. They seemed more interested in their orders we left over E274, we will not go back.
This was formerly the most beautiful Chinese when the former owner had it, but now it went downhill. Got a chicken curry and there was a sharp piece of plastic in it then I noticed the chicken really bad and had dark purple spots. I wanted to tell the owner and she wouldn't take responsibility and refused to give me a refund after some strong words I finally got a refund, but I will never eat there again.
The food is absolutely exceptional and the staff is very friendly and friendly. The beef and chicken curry absolutely delicious and the king prawns in hot garlic sauce, the best I ever had, the ribs in lace sauce absolutely fantastic.
Purchased chicken chow mein. The chicken was disgusting. It appeared to be processed Chicken. Inedible. Also purchased beef dish. The beef was tasteless. It was obviously cooked separately and added to the sauce when ordered. Very disappointed. Will not be back.
