Chef Chen Buffet - Rome

My initial impression was that the table was sticky and needed some cleaning; the staff seemed overwhelmed and understaffed, so I ended up wiping the table myse... read more My initial impression was that the table was sticky and needed some cleaning; the staff seemed overwhelmed and understaffed, so I ended up wiping the table myself. Some areas of the hot buffet offered food that was barely warm. The dessert selection was quite limited and lacked flavor. Given that an adult dinner costs just under $15, I wasn't impressed and don't plan to come back.

I thought it was rude for the waiter to ask for a tip and we wasn’t even done signing our receipt yet. So she didn’t receive a tip ??‍ we go there all the time... read more I thought it was rude for the waiter to ask for a tip and we wasn’t even done signing our receipt yet. So she didn’t receive a tip ??‍ we go there all the time and tip pretty good for our family but this tip generation is out of control. If I feel you deserve a tip you will get one don’t ask. The food is good as always.

The food and service here are consistently excellent. I've visited multiple times without encountering any problems. The bar is always well-stocked, the staff i... read more The food and service here are consistently excellent. I've visited multiple times without encountering any problems. The bar is always well-stocked, the staff is friendly, and the hibachi is exceptional. This time, I brought my son along, and he had a wonderful experience. It's been nearly two years since my last visit, yet they remembered me and welcomed me back warmly. However, the carpet could use some replacement, and the bathrooms need better upkeep. I highly recommend Chef Chen Buffet, even though they no longer provide a military discount.

The bathrooms could use a very good cleaning. It was disgusting! Had spit in floor read more The bathrooms could use a very good cleaning. It was disgusting! Had spit in floor

DO NOT EAT HERE!!This place started out GREAT! Food was 2 out of 5 when it came to variety and selection, however what COMPLETELY ruined our appetite and experi... read more DO NOT EAT HERE!!This place started out GREAT! Food was 2 out of 5 when it came to variety and selection, however what COMPLETELY ruined our appetite and experience was the cook in the back coughing and sneezing ? over the food before bringing it out and placing it on the buffet line!! YES YOU HEARD AND READ ME RIGHT!! COUGHING AND SNEEZING OVER THE FOOD!! Today is 3/31/24 a Sunday, so restaurant was sorta packed with Hispanics and church goers, me and my wife being truckers were in SHANNON, Ga awaiting a pickup, we chose CHEN CHEN due to its PRICE $12.95 per person for buffet, upon arrival we thought the crowded atmosphere meant GREAT FOOD and SERVICE, but BOY WAS WE WRONG!! The best thing about this place was the DRINKS! Tea was sweet Dr Pepper seemed sweeter than off the shelf. About 2 plates in, we got up for a 3rd and dessert, only to walk by the kitchen area located behind the grill section next to the seafood and heard a loud sneeze ?, I looked back and saw the cook/server who had a large bowl of Lo Mein getting ready to let off a second sneeze ?, by the time I turned my head to locate the 1st sneeze, he was already letting off the second one OVER THE FOOD!! Yes Folks, OVER THE LO MEIN NOODLES he was bringing out to serve the guests. Which instantly made me want to throw up in my mouth, I had already eaten 2 plates, which we had overlooked the coughing going on in the SAME KITCHEN upon arrival. The cough occurred as a waiter was walking in to the kitchen area. I say all to say this, UNLESS YOU WANT COVID OR SOME OTHER STRANGE INFECTIOUS DISEASE/Diagnosis… AVOID THIS PLACE AT ALL COSTS !! Our meal came up to $33 which is WAY OVER PRICED for GERMS !! These people seem to hate Americans, but love our money, due to the fact that they would so BLATANTLY DISRESPECT hard working people coming to patronize their establishment BY SERVING US GERMS!! 0 out of 5 stars for us!! The Grays