Jefferson's - Rome

Regardless of how excellent the food may be, the subpar service quality is a significant factor that will discourage customers from returning. This restaurant d... read more Regardless of how excellent the food may be, the subpar service quality is a significant factor that will discourage customers from returning. This restaurant demonstrates a serious deficiency in customer service...

A colleague recommended this restaurant after catching a whiff of the delicious food while passing by the night before. They had oysters on the menu, which I wa... read more A colleague recommended this restaurant after catching a whiff of the delicious food while passing by the night before. They had oysters on the menu, which I was really looking forward to...

Great burger and fries! Our waitress was wonderful as well. The entire staff is so friendly. Definitely will go back. read more Great burger and fries! Our waitress was wonderful as well. The entire staff is so friendly. Definitely will go back.

There was a slight unknown odor when we entered that no one else seemed to notice, sour wood or something maybe? Food was really good and so was the service. Me... read more There was a slight unknown odor when we entered that no one else seemed to notice, sour wood or something maybe? Food was really good and so was the service. Mexican style tortilla chips came with my wings and it would have been great to have salsa withthem. They were good anyway. Wife had no complaints with her salad . (That's all she had) I consider myself a conservativeand to have CNN (Anderson Cooper) on a couple of the big screens seemed a bit over the top but I guess neutral news outlets area thing of the past. Overall, I'd eat there again if I'm in the area.

8/19 Myself and my daughters decided to stop by and eat our favorite wings before going home. I ordered lemon pepper wings and fries as usual. Well?. I take a b... read more 8/19 Myself and my daughters decided to stop by and eat our favorite wings before going home. I ordered lemon pepper wings and fries as usual. Well?. I take a bite into the first wing and something falls onto the table. I look down and it?s a freakingSnail!!!! And a big one at that. I jumped up from the table and got the waitress attention she came over and apologized, got anapkin and got it off the table. She told the lady in charge and she just looked in our direction (never came over to say oneword). The cooks from the kitchen even came out. Myself and my daughters left and had to go to McDonald?s to get food instead.Outside of the sweet concerned waitress the others didn?t care AT ALL? Someone higher up needs to get involved, no customerwants a snail in there food and it makes it even worse when the people at the establishment don?t even care.