Subway - Rockwall

We’re under new management and have a fresh team! At Subway, we prioritize our customers and their experiences. We invite you to visit us and see the positive c... read more We’re under new management and have a fresh team! At Subway, we prioritize our customers and their experiences. We invite you to visit us and see the positive changes we’ve made. If you’ve had any past experiences that didn’t meet your expectations, we encourage you to give us another chance and meet our new staff and management. The service has improved significantly, and we strive to treat everyone with care and respect. Thank you!

Patrick prepared the best wrap and the best overall dish I've ever ordered at this location. It was so delicious that I felt it deserved a review! This time I o... read more Patrick prepared the best wrap and the best overall dish I've ever ordered at this location. It was so delicious that I felt it deserved a review! This time I opted for a wrap, which people have struggled to keep neatly wrapped in the past, often resulting in a messy experience. However, this one was wrapped flawlessly, and the sauce portions were just right. Thank you, Patrick!

Our local Subway, the only one in our small town, has been on the receiving end of numerous 1-star reviews. As retired USAF Veterans, my wife and I decided to t... read more Our local Subway, the only one in our small town, has been on the receiving end of numerous 1-star reviews. As retired USAF Veterans, my wife and I decided to try their delivery service, but both of our orders were completely incorrect. With over 25 years of experience as a restaurant owner myself, I attempted to call the store to speak with the manager and offer some constructive feedback. Unfortunately, none of the employees answered the phone, despite my repeated attempts. When I contacted corporate, I was redirected to an online portal that seemed to be part of an external data collection system. I never heard back from Subway. It seems that this company is heading down the path of extinction, and we certainly won’t let them make us feel foolish again!

There was only one person working, and they had run out of a lot of meat and cheese options. The employee seemed very tired. read more There was only one person working, and they had run out of a lot of meat and cheese options. The employee seemed very tired.

I went there tonight, walked in and was greeted by a sign that said Back in a minute. After five minutes I gave up and left. You would think at 7:30 on a Friday... read more I went there tonight, walked in and was greeted by a sign that said Back in a minute. After five minutes I gave up and left. You would think at 7:30 on a Friday night someone would have been there.