Arby's - Rockledge

Food was fine . That's about it . Mr owner you don't get it .the food was ok but the service could be dangerous. The person taking my order didn't know what I o... read more Food was fine . That's about it . Mr owner you don't get it .the food was ok but the service could be dangerous. The person taking my order didn't know what I ordered . She said when I ordered a Reuben with double meat .....so you want extra roast beef .Then she tells me she doesn't know what a Reuben is .That's not her fault. It's yours .

Ordered online. Order was on time. Smokehouse brisket was good but fries were a bit underdone. Took advantage of a good offer so the price was definitely good. read more Ordered online. Order was on time. Smokehouse brisket was good but fries were a bit underdone. Took advantage of a good offer so the price was definitely good.

BEWARE Worst Managed Place Ever! Worst customer service. Placed a mobile order and they said they didn’t get it. We paid of course but they wouldn’t give us the... read more BEWARE Worst Managed Place Ever! Worst customer service. Placed a mobile order and they said they didn’t get it. We paid of course but they wouldn’t give us the food on our confirmation. Said we had to wait up to 30 mins for it to come in. 30 mins gone by still didn’t come in. We were asked to go park for a little longer and come back around. We went back around to the speaker 10 mins before closing and they put the automatic closed recording on and we pulled up to the window and they hid in the back of the store. That younger girl manager won’t be working there much longer. That place has been through many managers through the last year or two. Always the same type of service. Will never go back again to that store or possibly Arbys period. I filed to have my mobile order refunded through the phone customer service. We will see if it actually refunds. Almost a $30 order.

The restaurant is clean and the staff is friendly. The food was served hot and fresh, which reflects their pride in what they do. It's refreshing to see! read more The restaurant is clean and the staff is friendly. The food was served hot and fresh, which reflects their pride in what they do. It's refreshing to see!

For the second consecutive visit, the shake machine was out of order. Isn’t that the whole point of going to Arby's—roast beef sandwiches and milkshakes? We did... read more For the second consecutive visit, the shake machine was out of order. Isn’t that the whole point of going to Arby's—roast beef sandwiches and milkshakes? We did enjoy our roast beef sandwiches, but we ended up having to go to McDonald's for milkshakes, which turned out to be completely unfrozen. It was inconvenient, and it ended up costing more since it wasn’t part of a meal. Next time, I'll call ahead to Arby's, and if the shake machine is down again, I think I’ll head to Steak 'n Shake or Chick-fil-A instead, since they're closer. We do enjoy the roast beef sandwiches from time to time, and of course, the shakes when they’re available.