Shenandoah - Roanoke
Shenandoah
Description
Nestled in a cozy atmosphere, this restaurant offers a mix of experiences that can vary greatly. While many patrons rave about the friendly staff, exceptional bartender, and delicious food, others have encountered service issues, pricing surprises, and management problems. There are highlights, such as prompt meals and accommodating staff willing to adjust bills for unsatisfactory dishes. However, instances of selective service and inconsistencies, especially on busy nights, have led to disappointment among some customers. Overall, while it shines in certain areas, prospective diners might want to tread carefully, as experiences can significantly differ.
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Feedback
Okay mixed bag review, but over all thrilled with this place. The sort of negative first I'm not sure the menu prices are accurate as we paid $40 for 3 items priced as $12.50 each on the menu. And I know it was not tax, that was chargedseparately. Positives On the note of the bill, my child couldn't eat something and they offered to replace it and when wedecided against replacement (They decided to share their sisters fries) they took the item off the bill without us asking (Iwould have been perfectly happy to pay for it, I mean we DID order it and they did make it after all). We will absolutely beeating here again. The waitress was amazing. Super sweet and friendly and patient. Everyone was great. We all felt welcome andhappy, every time there was even the start of an issue they headed it off. The food was delicious, even the kid with textureissues ate their entire meal which never happens. The kids have requested we come back any time we are in the area and I aminclined to agree.
Placed a phone order was uninformed of the increase in prices. 13 Dollars for a chicken salad sandwich with no chips or sides included is a bit pricey and 10 wing dings the size of turkey wings with no side not even bread for 14 dollars is too much if Iwould have been told of the increase I may not have purchased the items. My coworkers and I order regularly and as of last weekthere were no increases.
As a roofer, I wear a bandana to keep the shingle grit out of my hair. However, I was refused service because of it. I ended up walking out and won't be returning.
It's a very nice bar and grill with music. And pool and drinks . it's was drama free and I had be a nice time there
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QR-Code for the menu

