Panera Bread - Roanoke

I didn't even want to give them a whole star, I ordered food online, paid with card, than had to change to delivery, called them, they canceled order,... read more I didn't even want to give them a whole star, I ordered food online, paid with card, than had to change to delivery, called them, they canceled order,...

Absolutely love this place!! Every chance I get I tell people! read more Absolutely love this place!! Every chance I get I tell people!

They are often out of things like macaroni and cheese and yogurt tubes and instead of telling us before we order, they simply substitute what they... read more They are often out of things like macaroni and cheese and yogurt tubes and instead of telling us before we order, they simply substitute what they...

The restaurant was incredibly busy, and there was nothing they could have done to improve the situation. Although it took quite a while for our order to arrive,... read more The restaurant was incredibly busy, and there was nothing they could have done to improve the situation. Although it took quite a while for our order to arrive, everything was correct and delicious. The staff were very friendly and helpful. The place had just cleared out after a large track team left, so we understood the delay. We will definitely be returning!

Terrible experience! The service was incredibly slow, and even though we used the kiosk, I never received a text when our order was ready. The elderly cashier s... read more Terrible experience! The service was incredibly slow, and even though we used the kiosk, I never received a text when our order was ready. The elderly cashier seemed more interested in chatting with everyone than attending to customers, while the manager was too busy socializing and giving away loaves of bread to notice the long wait. The food was cold and lacked flavor. This was the worst Panera I've ever visited!