Subway - Ripon
Subway
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This restaurant is a complete disappointment, and the owner is unprofessional. There were hardly any customers when I visited, and I honestly don't understand how they are still in business. The owner was rude and refused to accept any of the coupons offered in their app, and he even canceled my order. The ingredients they use aren't fresh, and the interior of the place is quite cramped. Overall, I was very disappointed with the experience.
I have never experienced racism at any facility or place to this degree. I was on my way to an appt with my family. As I walked in with my friend and children for a pit stop, my children went to sit down with my friend and the gentleman told my friend not to sit or move the chair. There was no one there.Then when I was ordering kids meals he told me “ we don’t do kids meals no toys available” I stated that is ok than if I can have a 6 inch combo and divide it in two. I told him I’m getting chips he than said “oh you can’t not have chips with a kids combo” and I told him it’s a six inch in two. He than put the two halves together and than said “it’s longer than 6” his attitude was the worst customer service I have ever experienced. I told him you know what sir I’m not getting anything because you are being extremely rude. He than stated “ good leave, didn’t want to serve you people” How can someone be so rude? And I explained that it was not ok to tell my friend not to sit was wrong. He didn’t care. Right after, another customer walked in and stated the same thing happened to them and they left.
Great customer service! Isabel was amazing and even though it was almost time to close, she took the time to make my sandwich right!!

