Reviews
What Helene Lindgren doesn't like about The Hard Shell:
Host was incredibly rude, multiple times. My party was smaller than I anticipated, but did not know ahead of time. He repeated to me, at least three times, how he wouldâve appreciated a call. Again, I did not know ahead of time, so could not call. I understand heâs upset, but he was incredibly rude and uncalled for. Food was ok. Service was rushed. Server herself was very good. Not sure I have any reason to retur... View all feedback. What Pamela Patterson likes about The Hard Shell:
We came across this place accidentally even though it's been in business for many years. Everything was perfect from start to finish. We started with calamari and then my husband had the Angus burger and I had the fish tacos (served with a delicious and fresh side salad). We will come back soon and often! View all feedback.
Reviews from various websites
Food was delicious . 3 stars as size was very small as compared to other restaurants of same calibre
Ordered a light drink from the bar, tasted watered down and flat immediately. Entree was bland and undercooked which affected the taste. Waitress didn’t even at...
read moreIt was a beautiful day to enjoy some good food on the patio. Staff was super friendly and welcoming, food came out quickly. Enjoyable experience!
Relaxed but upscale environment with attentive staff and excellent food. First time in and was extremely pleased.
The Hard Shell is kind of what you expect for a seafood restaurant in the middle of Richmond. Nothing mind blowing, but a solid dinner choice.
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read moreThe Hard Shell in Richmond offers a mixed experience for diners. While some customers praise the atmosphere, service, and food options, others were not as impressed. Some reviewers mentioned rude behavior from the host, while others enjoyed the service provided by their server. Food quality ranged from clean oysters to overly sauced shrimp pasta and disappointing portion sizes for the lobster roll. Despite some shortcomings, many customers appreciated the fresh seafood options and gluten-free choices available. Overall, The Hard Shell seems to be a popular choice for some, but others may be looking for a more consistent dining experience.
Nice and romantic little room, I love him here. Our server was attentive and friendly. Street parking and a parking garage nearby. We ordered crabcakes, scallop...
read moreThe best beef and fried oysters. Black Mahi fish was perfectly fried. Super yums. . Everything was perfect
Starting with the positive: nice atmosphere and very good service. We ordered raw oysters to start and they tasted good but were not cleaned well, leaving a lot...
read moreWe're out of town. We made a weekend visit to Richmond and we were looking for Oysters. We were here and really had a good experience. We sat at the bar, loved...
read moreWe came across this place by chance, even if he's been in business for many years. Everything was perfect from start to finish. We started with Calamari and the...
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read moreGreat place to eat. Food and atmosphere were awesome.
The she crab soup and calamari were especially delicious.
Service and food were excellent. Nice location in Shockoe Bottom.
Very good food, efficient server and staff, pleasant ambience. Would be happy to return.
Great experience. Excellent service from all staff including our server Alex.
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read moreWe came across this place accidentally even though it's been in business for many years. Everything was perfect from start to finish. We started with calamari a...
read moreDelicious like idk why we've waited so long to come here! Lil' pricey but totally worth it for a date night, special occasion, or when your parents come to town...
read moreCute and romantic little space, I loved it here. Our server was attentive and friendly. Street parking and a parking garage nearby. We ordered crab cakes, Scall...
read moreWe will definitely be coming back. The service is good and the food was delicious! Great atmosphere with soft music
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