Reviews

Overall Total Score
4.3 out of 5
Impressive | 5033 reviews

What Helene Lindgren doesn't like about The Hard Shell:
Host was incredibly rude, multiple times. My party was smaller than I anticipated, but did not know ahead of time. He repeated to me, at least three times, how he would’ve appreciated a call. Again, I did not know ahead of time, so could not call. I understand he’s upset, but he was incredibly rude and uncalled for. Food was ok. Service was rushed. Server herself was very good. Not sure I have any reason to retur... View all feedback. What Pamela Patterson likes about The Hard Shell:
We came across this place accidentally even though it's been in business for many years. Everything was perfect from start to finish. We started with calamari and then my husband had the Angus burger and I had the fish tacos (served with a delicious and fresh side salad). We will come back soon and often! View all feedback.

Reviews from various websites

Gastroranking-it
3.6 ★ from 50 reviews
Sakina
07.10.2024 - 04:59

Food was delicious . 3 stars as size was very small as compared to other restaurants of same calibre

Lisa
07.10.2024 - 04:59

Ordered a light drink from the bar, tasted watered down and flat immediately. Entree was bland and undercooked which affected the taste. Waitress didn’t even at...

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A
07.10.2024 - 04:59

It was a beautiful day to enjoy some good food on the patio. Staff was super friendly and welcoming, food came out quickly. Enjoyable experience!

Andrew
07.10.2024 - 04:59

Relaxed but upscale environment with attentive staff and excellent food. First time in and was extremely pleased.

Coree
07.10.2024 - 04:59

The Hard Shell is kind of what you expect for a seafood restaurant in the middle of Richmond. Nothing mind blowing, but a solid dinner choice.

The Hard Shell in Richmond offers a mixed experience for diners. While some customers praise the atmosphere, service, and food options, others were not as impressed. Some reviewers mentioned rude behavior from the host, while others enjoyed the service provided by their server. Food quality ranged from clean oysters to overly sauced shrimp pasta and disappointing portion sizes for the lobster roll. Despite some shortcomings, many customers appreciated the fresh seafood options and gluten-free choices available. Overall, The Hard Shell seems to be a popular choice for some, but others may be looking for a more consistent dining experience.

Menu
4.2 ★ from 48 reviews
Salvador
04.05.2023 - 13:50

Nice and romantic little room, I love him here. Our server was attentive and friendly. Street parking and a parking garage nearby. We ordered crabcakes, scallop...

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Syble
04.05.2023 - 13:50

The best beef and fried oysters. Black Mahi fish was perfectly fried. Super yums. . Everything was perfect

Elena
04.05.2023 - 13:50

Starting with the positive: nice atmosphere and very good service. We ordered raw oysters to start and they tasted good but were not cleaned well, leaving a lot...

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Edwina
04.05.2023 - 13:50

We're out of town. We made a weekend visit to Richmond and we were looking for Oysters. We were here and really had a good experience. We sat at the bar, loved...

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Flo
04.05.2023 - 13:50

We came across this place by chance, even if he's been in business for many years. Everything was perfect from start to finish. We started with Calamari and the...

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Opentable
4.6 ★ from 152 reviews
Anthony
31.08.2024 - 15:01

Great place to eat. Food and atmosphere were awesome.

Jessica
31.08.2024 - 15:01

The she crab soup and calamari were especially delicious.

Robert
31.08.2024 - 15:01

Service and food were excellent. Nice location in Shockoe Bottom.

Geoff
31.08.2024 - 15:01

Very good food, efficient server and staff, pleasant ambience. Would be happy to return.

keela
31.08.2024 - 15:01

Great experience. Excellent service from all staff including our server Alex.

Int Restaurants
4.3 ★ from 1445 reviews
Pamela
21.07.2023 - 00:36

We came across this place accidentally even though it's been in business for many years. Everything was perfect from start to finish. We started with calamari a...

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Kate
21.07.2023 - 00:36

Delicious like idk why we've waited so long to come here! Lil' pricey but totally worth it for a date night, special occasion, or when your parents come to town...

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Klara
21.07.2023 - 00:36

Cute and romantic little space, I loved it here. Our server was attentive and friendly. Street parking and a parking garage nearby. We ordered crab cakes, Scall...

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shaneka
21.07.2023 - 00:36

We will definitely be coming back. The service is good and the food was delicious! Great atmosphere with soft music

Google
4.6 ★ from 1151 reviews
Yelp
3.5 ★ from 330 reviews
Zomato
4.3 ★ from 132 reviews
Restaurantji
4.4 ★ from 574 reviews
Gastroranking-us
4.6 ★ from 1151 reviews

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