Saigon Basil Vietnamese - Richmond

Enjoyed my lunch of Shrimp Vermicelli w/ Eggroll- Portion was generous and the food flavorful . Mung, the Cashier/Waitress was courteous with a great smile. I would recommend Saigon Basil to my family and friends.Food: 5/5

Everything we ordered here was good. My spring rolls and shaken beef were tasty and delicious. The portion was generous and their staff knows customer service.

Absolutely terrible experience!!! They took my order and brought the food and never checked back. I needed refill, gave wrong sauce, needed more napkins and lemon. They didn’t bother to check if I needed anything else. The girl had the crappiest attitude. Little does she know I work for a secret shop company and a manager for a major company and used to work in the industry!Order to go if you must bc if you go in for lunch you won’t get much from them!Go to pho Bo too instead! Down the street!

Strongly not recommend. First, the flavor is just so so. Second and the worst thing, look at the picture, no bowl is provided, SO I HAVE TO USE THE BOX TO EAT SOMETHING CALLED NOODLE SOUP. Called them and got the answer: you can put it in the bowl when you get home. Ok, so what about my lunch? I was in work and wanted to prefer something as lunch, then you asked me to use a bowl. Who takes a bowl to work, just for your noodle soup you mean? Hahahah. What a restaurant, good for saving your budget ha? Worst Vietnamese restaurant experience.

I I just picked up combination fried rice, and it is the most tasteless thing I have ever tasted The rice was very hard and uncooked. The vegetables were raw only two pieces of shrimp in the rice it was a horrible experience. I will never go back. And this is all going under my email. And I do not recommend this place. they are definitely going downhill. Do not recommend.