Subway - Richfield

Delis, Breakfast, Lunch

Subway

Subway
3.6 / 5 (387 reviews)

Description

**Restaurant Review: A Mixed Bag at Local Subway**

The local Subway has received a mix of feedback, highlighting both service and food quality concerns. While many patrons appreciate the convenience of the ordering app and friendly staff, others have experienced inconsistent service, with issues like improper mask usage and incomplete sandwich orders. Complaints about lackluster product availability and cold ingredients have also surfaced, leading some customers to seek alternatives. Despite a few positive experiences regarding food freshness, the overall sentiment indicates that improvements are needed in both staff training and adherence to health guidelines to enhance customer satisfaction at this location.

Last update: 17.01.2026 from: Steve

Feedback

★ 3.6 / 5 from 387 reviews
steve-waltos
22.06.2024

Line was basically out the door for lunch and these 2 still had a smile on their face, got our order handled swiftly, and the food was good ?

jennifer-capaccio
22.06.2024

The best subway around

john-loulan-1
22.06.2024

One star because I actually paid and took my order… my bad. Shame on me I didn’t read the fine print! I received an advertisement with Subway discount coupons in the mail. While I’m aware Subway sandwiches really can’t compete with Jersey Mike’s and others for quality. I thought I’d give these guys another chance and try again. This store happens to be more convenient to my home. I was holding these coupons in my hand on top of the counter… I know the service person saw them when taking my order. Well, at check out I was told this store never honors any coupon promotion. Sure enough the small print said “participating stores”. I should have done my due diligence. My bad again. Also the server didn’t put their normal full scoop of meat on the sandwich she even took some meat off as she was preparing the sub! There are rarely other customers in this store when I am. I’ve seen two at the most (dinner time). Compared to Jersey Mike’s up the road where there are usually a dozen or more customers with 4-5 five servers preparing subs. There is never more than one server at the Richfield store. This store’s business model is the most bizarre I’ve encountered in years. I won’t go there again. Ever.

brandon-derkach-1
22.06.2024

Obese lady took my order, breathed HEAVILY on both my subs, and when I asked for more chicken on one side, she simply moved chicken from one half to the other. It didn’t even fold my sub. Just left it the way it was and wrapped it then threw it in the bag. Never coming back.

jessika-mikesina-jay
22.06.2024

Workers rip you off if you order online and don't follow directions. This order was not toasted, was missing bacon and cheese. And also only had 2 cucumbers on it. I've ordered enough to know they get 4 on a 6inch sub. Just anything they could jip me on they did. Would not recommend to anyone.

FAQ

There is a TV / screen on-site where sports are shown.

You can also pay for your dishes with the common credit cards.

More information

Suggested nearby restaurants.