Arby's - Richfield

#24 - Fast Food - Richfield, American, Burgers
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Arby's

Arby's
3.8 / 5 (3561 reviews)

Description

**Restaurant Experience Review: A Mixed Bag**

Recent visits to this restaurant present a wide spectrum of experiences. While some patrons praised the exceptional quality of food and attentive service, others faced issues such as incorrect orders, lengthy wait times, and less-than-friendly staff interactions. Despite the positive feedback on specific dishes and the inviting atmosphere, complaints about poor service and food presentation marred the overall impression. The restaurant, known for its affordability, still has much to prove in consistency, especially when it comes to customer care. Diners hope for improvements, as a reliable dining experience should be a given, even at fast-food establishments.

Last update: 31.05.2026 from: Randy

Feedback

★ 3.8 / 5 from 3561 reviews
randy-harrison-1
13.03.2025

My sandwich was wrong, my food was all cold, my curly fried were half crinkle fries, my soda was half full, and nobody answered the phone when I called. Didn’t even give us straws or napkins. I can’t wait to dispute this charge with my card. Never again. Food: 1 Service: 1

dustin-knudson-3
13.03.2025

Ordered a sandwich. Got to the window and paid. The server asked if I wanted sauce, and I said yes, extra. She snipped next time ask at the first cause I have to charge you for that much . I said I 'm happy to pay , and she firmly closed the window and stormed off. I won 't be back. Food: 5 Service: 1 Atmosphere: 4

aubrianna-barton-1
13.03.2025

Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 3 Service: 4 Atmosphere: 4 Recommended dishes: Gyro Parking space: Plenty of parking Parking options: Free of charge parking lot

olivia-boone-school3
13.03.2025

The staff were very kind to my kiddos and their indecisiveness. Stephanie went above and beyond to make them happy. Kid-friendliness: Lots of chairs, and baby seats Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Curly Fries

josh-murray-2
13.03.2025

The young man who helped us at the counter was incredibly kind. As Nice and pleasant as can be. I just can't say enough good things about him. Food was great, service was great. I'd love if all fast food workers were like him. Itv says Skylar in the receipt, young, had a few tattoos on his arms. Please tell him what a great job he did. There's no customer service anymore, anywhere. But there is at the Richfield Arbys!! Service: Dine in

FAQ

The restaurant offers the opportunity to view sporting events on a TV / screen.

The diner and its premises are wheelchair accessible and thus usable with a wheelchair or physiological disabilities.

More information

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