Frontier - Rexford
Frontier
Description
**Restaurant Review: A Rocky Turnaround at a Local Landmark**
Once cherished by locals, this restaurant has undergone a troubling transformation under new ownership. Diminished service quality, including dirty tables and inattentive staff, has disillusioned long-time patrons. Although the drinks remain appealing and the atmosphere inviting, many now question the food's quality, with reports of gamey meats and unacknowledged complaints. While some insist on redeeming past experiences, frustrations linger as overcrowded conditions and understaffing persist. Despite mixed reviews, the establishment still prides itself on its vibrant ambiance and offers commendable fried chicken and burgers, retaining a loyal base of diners enamored with its Montana charm.
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This used to be our place to go, however, it is no more Tonight’s experience was the final straw in the sad downhill slide of this establishment. We walked in to the only 6 open/dirty tables full of trash from the previous patrons and a completely disinterested staff. After several minutes, it was apparent there was no concern about remedying the situation or attending to new customers. This was just after 9pm.
We are “local” but only go to The Frontier once a year. The drinks are good and prices are comparatively low. However I wouldn’t order food again. I say that every time and it may just be me because I have a sensitive pallet and the meat I had was gamey. I took a bite and then hubby took a bite and didn’t eat anymore of it. I let the waitress know (she didn’t offer anything else or apologize) the one time she came around after that and I believe she took it off the bill but didn’t see her until I went to the bar and had another waitress go find her. It was five on a Saturday and there looked like there was 3-4 waitresses but we were drinking, gambling and eating and maybe she was new but it was the first time in a decade I didn’t leave a tip. I was up all night feeling sick so we won’t order food again there. The atmosphere is good and they have tons of seating and it’s clean so a good drinking spot.
We came to this restaurant twice in one week since our first experience was horrible and we wanted to redeem the experience, but I would only recommend coming here if you want to sit and wait for an hour and not be acknowledged. We made reservations over the phone, but that was pointless. We sat and waited for 40 minutes before we left because no one made the effort to acknowledge us. They claimed they were short staffed, but there were multiple people behind the bar just standing around. As someone who has worked in the service industry and come to this location before, our experience this week was completely unacceptable. We miss Misty and the old management.
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