Subway - Rexburg

Every time I've visited this Subway, one of the employees at the counter has been consistently unfriendly. Initially, I assumed she was just having a rough day,... read more Every time I've visited this Subway, one of the employees at the counter has been consistently unfriendly. Initially, I assumed she was just having a rough day, but it’s the same negative attitude and poor service every time I'm there, making it feel like I'm an inconvenience. Additionally, the oven seems to be out of order regularly.

The gentleman with the dyed blonde hair always makes my day whenever I visit on Tuesdays and Thursdays in the morning. read more The gentleman with the dyed blonde hair always makes my day whenever I visit on Tuesdays and Thursdays in the morning.

The girl with dark brown hair today in the early afternoon, I want to say around 12pm appeared absolutely done with her job. She was slamming stuff around, bein... read more The girl with dark brown hair today in the early afternoon, I want to say around 12pm appeared absolutely done with her job. She was slamming stuff around, being short with customers, and rushing through sandwiches. It looks like she doesn’t treat her coworkers any better either… No emotion, just pure suppressed anger or something. Oh and this is the second time it’s happened with this girl. I hope subway takes a deep reflective look at their employees and makes some changes at this location. I had to walk out before ordering because she whips out her phone in between sandwiches turns around and begins to make more sandwiches without changing gloves or washing her hands ???????? Absolutey unacceptable and disgusting.

Subway claims to let you have it your way, but this location seems to interpret that like Henry Ford did: you can have any sandwich you want, as long as it’s on... read more Subway claims to let you have it your way, but this location seems to interpret that like Henry Ford did: you can have any sandwich you want, as long as it’s one way. Every time I order, whether in person or for delivery, my meal is made differently than I requested. I wouldn’t recommend this location. While Subway as a brand may have a great motto, this particular spot doesn’t live up to it.

Ethan was exceptionally friendly and helpful, and I truly appreciated the excellent customer service from all the staff. This Subway location has a wonderful at... read more Ethan was exceptionally friendly and helpful, and I truly appreciated the excellent customer service from all the staff. This Subway location has a wonderful atmosphere!