Lemoni - Full Menu

OpenTable dining cheques beware!Earlier this week I made a reservation through the Opentable website at the restaurant and clearly stated that I intended to use... read more OpenTable dining cheques beware!Earlier this week I made a reservation through the Opentable website at the restaurant and clearly stated that I intended to use a OpenTable dining cheque. At no point was I contacted beforehand to say this was not accepted at Lemoni. Upon arrival at the restaurant, an employee also confirmed the fact that I had a dining cheque and I offered to show it to her but she said it wasn't necessary and proceeded to seat us inside. It was only after discussing menu options, ordering our food with the waiter and then waiting for our food to arrive when another employee asked to see the dining cheque. He returned to say the manager wasn't able to accept it, even after I pointed out the cheque says "Redeemable at any UK restaurant bookable on OpenTable" and we were never told this beforehand, despite multiple opportunities to do so. As one can imagine, we were put in an awkward and potentially embarrassing situation as we had already ordered food with the dining cheque in mind. To avoid causing a scene and making things worse, I reluctantly obliged and we ended up having to pay the full amount with no effort on the part of the restaurant to take any further actions.I feel the situation could have been handled much better and there had clearly been a breakdown of communication somewhere. Thankfully we were able to pay the full cost with other means but this may not always be the case with other customers and the experience has unfortunately soured my impression of the place for any future visits, making it hard to recommend

Given not many restaurants are open after full lockdown, the restaurant was surprisingly quiet.Unfortunately only a lmited menu was availbe starters, mains and... read more Given not many restaurants are open after full lockdown, the restaurant was surprisingly quiet.Unfortunately only a lmited menu was availbe starters, mains and desserts and at least one of the mains was off. However, it was nice to get out again and look forward to returning when they are able to offer a normal service which was always very good