Kfc - Reading
Kfc
Description
At a recent visit to a local KFC, diners encountered a range of issues that cast a shadow over their experience. Despite its convenient location, the restaurant struggled with cleanliness, with filthy tables and unwelcoming staff marking an unsatisfactory atmosphere. Food quality was also a concern, as patrons reported greasy chicken and cold fries. Service delays added to the frustration, with some customers experiencing long waits and chaotic dining conditions. While a few expressed satisfaction with improved meals from different locations, the overall sentiment suggests a pressing need for this KFC to address its service and quality issues to regain customer trust.
Images
Feedback
Was hungry so drove to collect a 6 piece bucket and being only 5 mins away seemed OK .. On getting home opened the package and the chicken dripped in fat and the chips were stone cold. Would not go again
The service at this restaurant was very poor. The cashier was unhelpful and I requested a wrap without cheese, but it was still served with cheese. When we informed a staff member, they rudely responded that we should have mentioned it earlier, even though we had.
I observed a member of the kitchen staff pick up a piece of food, eat it, and then proceed to cook other dishes without washing their hands. There was a complete lack of hygiene.
Ordered 6 pieces of chicken, I got one leg, a wing and other scraps they most probably couldn't sell, it was so dry I gave half of it back and took a walk to Nando's which was delicious.
Stopped there for lunch while the meal was ok the level of cleaning was well below what it should be. There was no sanitizer when you go in and no one was cleaning tables when they were left! Also the toilets smelt bad and looked like not cleaned in a while.
