Reviews

Overall Total Score
3.9 out of 5
Very good | 922 reviews

What D295TPmarko doesn't like about Costa Coffee:
The staff was unfriendly. I ordered a warm cheese and ham toastie and found a sultana or similar item stuck in the bread, likely from a previous meal. The utensils seemed dirty, and I found another one in the other half of the toastie. The floor in the building was also filthy. View all feedback. What claygreenaway likes about Costa Coffee:
Great spot right next to the out of town shopping centre. Some tables outside to chill and watch the world go by. The staff here are very good, profesional and cheerful. Coffee and snacks, the usual Costa offerings but it's the great staff that make this one better than most. View all feedback.

Reviews from various websites

Menu
4.2 ★ from 16 reviews
Selina
18.04.2022 - 07:00

Faster service, although there is a false communication between person who order and the person who drinks. no cinnamon was requested by us, but coworkers almos...

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Claire
18.04.2022 - 07:00

Great place to work, personal are beautiful, but it is costa so not expect that the coffee amazing! wlan is good and generally quiet.

Lily
18.04.2022 - 07:00

Costa shops have got good coffee, but this one is the best in Reading. Lovely staff and the coffee is always good made.

Fiona
18.04.2022 - 07:00

Usual costa. Sometimes the chairs and tables aren't very clean as customers trash them and let their kids mash food into the seats. The team are friendly, even...

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Kieran
18.04.2022 - 07:00

We come here for lunch at least once a week. the staff is always friendly and the coffee is always good

At a popular Costa branch, customer experiences vary widely. While some patrons appreciate the friendly, efficient service and high-quality coffee, others have encountered cleanliness issues, from dirty utensils to litter outside. While the atmosphere can be lively and enjoyable, especially after a countryside stroll, inconsistency in table maintenance and minor order miscommunications detract from the overall experience. Despite these drawbacks, many continue to recommend the café for its vibrant environment, convenient location near shopping outlets, and the welcoming presence of its staff, suggesting that with a bit more attention to cleanliness, this Costa could shine even brighter.

Tripadvisor
4.0 ★ from 25 reviews
D295TPmarko
02.01.2024 - 15:08

The staff was unfriendly. I ordered a warm cheese and ham toastie and found a sultana or similar item stuck in the bread, likely from a previous meal. The utens...

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1234georgie12
02.01.2024 - 15:08

Cat was so friendly and very helpful, drinks were perfect and served hot just how we like them. Big up

358mariao
02.01.2024 - 15:08

The service is consistently amazing and the coffee is always perfect as well. I would highly recommend grabbing a cup of coffee at Costa every time.

358mariao
02.01.2024 - 15:08

I had my large latte , with an extra shot of coffee. It was nice, the only thing was they had no ice so my son could not have is frappe but apart from that it w...

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livmssmith
02.01.2024 - 15:08

Nikolaus and his team are a well oiled machine, adding value in reminding us of the Eat Out to Help Out scheme. His apparent brusqueness is really his determina...

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Facebook
3.4 ★ from 18 reviews
Foursquare
3.7 ★ from 18 reviews
Google
4.4 ★ from 476 reviews
Gastroranking-uk
3.7 ★ from 375 reviews
Int Restaurants
4.1 ★ from 524 reviews

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